Assistant Manager, Bus Maintenance

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.
We are committed to supporting a diverse workforce that reflects the communities we serve.
The Metropolitan Council's Metro Transit Division is one of the country's largest transit systems, employs more than 3,000 people, and provides ridership through an integrated network of buses, light rail and commuter trains, as well as a resource for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:
The Assistant Manager, Bus Maintenance offers daily support and guidance to maintenance employees, fostering a productive and cost-effective environment. Collaborating with the Warranty department, Quality Assurance team, and Fleet Service supervisors, this role focuses on identifying the planning maintenance processes at the Bus Maintenance garages and Overhaul base. The position plays a crucial role in ensuring the cost-effectiveness of all projects and maintenance activities.
Anticipated Hiring Salary Range: $40.86/hr. or $84,989/yr. to $46.37/hr. or $96,450/yr.
Full Salary Range:$40.86/hr. or $84,989/yr. to $66.31/hr. or $137,925/yr.
** The salary displayed is the full salary range. The hiring salary will be determined based on the final candidate's qualifications, the Council's internal pay structures, and our total compensation package for the position. **
NOTE: This position will establish an eight-month eligible list for current and future positions.
There are three vacancies that will be filled with this position. Each will initially have a focused area and duties are subject to change as business needs change. These responsibilities are in addition to the typical Assistant Manager, Bus Maintenance duties.

1. This role will have a focus on newly implemented cleaning and repair standards that will address the customer experience on the road while buses are in route. This position will direct the team on the streets that are performing cleaning and light mechanical duties at layover spots for buses. It will require some work in the elements as the individual will need to travel throughout the cities to check-in with employees and respond to their needs. This individual should have great attention to detail and an interest in project management and new operational initiatives.
2. This role will have a focus on the mechanic apprenticeship program. This position will manage the team of technical trainers as they facilitate current and future apprentice cohorts. The Assistant Manager, Bus Maintenance will also facilitate the administrative requirements of the apprenticeship program. They will also travel from garage to garage on occasion to check-in with program stakeholders, ensuring that feedback is considered and potentially implemented.
3. This role will be assigned to a garage, location to be determined. It will follow the typical duties of an Assistant Manager, Bus Maintenance and could include additional assignments as business needs change.

• Supervises activities and provides work direction to maintenance employees, ensuring work rules, standards, policies, procedures are maintained.
• Identify and plan Maintenance Campaigns, and related activities to improve productivity and employee performance.
• Provide support and guidance to Supervisors in developing maintenance plans, routine maintenance, predictive maintenance, and preventative maintenance.
• Assist Supervisors in matters of discipline, coaching and counseling following labor management best practices.
• Create maintenance performance reports, lead activities as required to meet department goals.
• Ensure vendor compliance with council policies and procedures.
• Determine workload; consider alternative options of completing work in accordance with several contracts.
• Manage parts, tools, and project procurement processes.
• Enforce Met Council policies and procedures. promote an equitable, positive, engaged, and respectful work environment that values cultural diversity amongst all employees.
• On-call, weekend/holiday work required when necessary.
• Performs other duties as assigned or apparent.

Any of the following combinations of progressively responsible experience in Heavy Duty Vehicle Maintenance; a technical field or trade industry; or closely related field and completed education degree in Business Administration, Management, Transportation Management, or related field and two (2) years of verifiable leadership experience providing work direction and coaching/developing employees:

• High school diploma/GED with nine (9) years of experience and two (2) years of verifiable leadership experience providing work direction and coaching/developing employees.
• Associate's degree with seven (7) years of experience and two (2) years of verifiable leadership experience providing work direction and coaching/developing employees.
• Bachelor's degree or higher with five (5) years of experience and two (2) years of verifiable leadership experience providing work direction and coaching/developing employees.

*Metropolitan Council Employees Only. Successful completion of any one of the following four Metropolitan Council Leadership/Supervisory training programs will substitute for lead/supervisory experience. You must attach your certificate(s) as proof of completion of the program to your application. Only completion of one of the four programs listed below will substitute credit (6 months or 1 year) for lead/supervisory experience.ProgramNumber of years of supervisory experience program counts for Metro Transit Leadership Academy1 yearProject Management Development Program-12-month session1 yearProject Management Development Program-6-month session6 monthsFour Learning Institute Certificates - You must obtain all four certificates listed below to receive credit for 6 months supervisory experience.

• Leading Self-Personal Effectiveness Certificate
• Leading Self-Communication Certificate
• Leading Self-Business Skills Certificate
• Leading Others-Preparing for Supervisor Certificate

6 months
License Requirement:

• Valid driver's license and acceptable driving record.

What additional skills and experience would be helpful in this job (desired qualifications):

• Three (3) or more years of leadership experience.
• Knowledge and understanding of servant leadership principals.
• Knowledge of project management strategies with project management experience preferably implementing a new program or initiative.
• Ability to communicate well verbally and in writing.
• Proficiency in Word, Excel, Access, and PowerPoint.
• Excellent organizational skills.
• Knowledge of OSHA and shop safety.
• Knowledge of AC/DC electrical systems, principles of analog and digital electronics, electronic control circuitry and associated mechanical, hydraulic systems, testing, computer based diagnostic equipment and inspections methods/tools.
• Skilled in interpersonal and oral and written communication.
• Skilled in problem analysis and resolution skills.
• Skilled in process improvement methodologies.
• Experience and ability to promote an equitable, positive and respectful work environment that values diversity among all employees.

What knowledge, skills and abilities you should have within the first six months on the job:

• Knowledge of diesel engines, automatic transmissions control systems, HVAC, hydraulics, DC electricity, body, brakes, automotive and vehicle industry standards.
• Ability to adapt to new and emerging technologies and to develop necessary procedures and methods for the maintenance and repair of such technologies.
• Knowledge of Metro Transit Union Contracts.
• Strong written and verbal communication and presentation skills.
• Knowledge of finance, budgeting and costing.
• Strong problem analysis and resolution skills.
• Ability to establish and maintain good working relationships and work effectively in a team environment.
• Ability to manage multiple responsibilities/priorities simultaneously and achieve desired results.
• Computer literacy skills to include Microsoft Office applications, email and other windows-based applications/systems.
• Ability to identify problem areas, making corrections where possible, or recommendations to upper management for solutions.
• Ability to enforce established policies and procedures.

What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and other educational opportunities.
• We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us!Union/Salary Grade: TMSA Plan, Grade I
FLSA Status: Exempt
Safety Sensitive: Yes, subject to random Non-DOT drug tests

What your work environment would be:

Work is regularly performed in a normal office environment but may require occasional outdoor work with exposure to outdoor weather conditions. Work requires occasional local in-state travel by car to visit different facilities. May occasionally travel by air out of state for training and conferences. Work is occasionally performed near moving parts or equipment, in high, precarious places and wet, humid conditions. Position is frequently exposed to fumes or airborne particles and occasionally to toxic or caustic chemicals. There is occasional exposure to vibrations and risk of electrical shock. Position is regularly exposed to moderate noise.

What steps the recruitment process involves:

1. We review your minimum qualifications.
2. We request your Work Record Evaluation (ATU employees only).
3. We rate your education and experience.
4. We conduct a structured panel interview.
5. We conduct a selection interview.

Once you have successfully completed the steps above, then:
If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires an accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.Employment Type: Full-Time