Job Description
Clinic Administrator for busy membership massage clinic needed to manage daily operations.
Duties include:
Oversee and manage the daily operations of the clinic.
Assists Franchise Owner in setting all membership and retail sales goals.
Responsible for achieving all membership and retail sales goals.
Manage sales associates and massage therapy staff.
Train, monitor and coach performance of sales associates.
Responsible for creating and maintaining staff and therapist work schedules.
Responsible for all human resource functions for sales associates and massage therapists including interviewing, hiring, training, disciplining and terminating.
Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
Maintain professional and impeccable clinic environment for employees and members/ guests.
Responsible for generating sales reports, payroll, bank deposits, inventory and ordering supplies.
Experience required:
Management, marketing and sales experience in service/ retail industry.
Ability to identify and problem solve, set expectations and goals and delegate.
Ability to effectively communicate expectations to staff.
Able to communicate up-line information to Franchise Owners and Regional Developers.
Proficiency in generating membership and retail sales goals and interpreting trends in sales reports.
Excellent trainer and motivator.
Benefits:
AM hourly pay plus commission and bonuses.
Employee massages at reduced cost.
Employment growth opportunities.
Duties include:
Oversee and manage the daily operations of the clinic.
Assists Franchise Owner in setting all membership and retail sales goals.
Responsible for achieving all membership and retail sales goals.
Manage sales associates and massage therapy staff.
Train, monitor and coach performance of sales associates.
Responsible for creating and maintaining staff and therapist work schedules.
Responsible for all human resource functions for sales associates and massage therapists including interviewing, hiring, training, disciplining and terminating.
Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
Maintain professional and impeccable clinic environment for employees and members/ guests.
Responsible for generating sales reports, payroll, bank deposits, inventory and ordering supplies.
Experience required:
Management, marketing and sales experience in service/ retail industry.
Ability to identify and problem solve, set expectations and goals and delegate.
Ability to effectively communicate expectations to staff.
Able to communicate up-line information to Franchise Owners and Regional Developers.
Proficiency in generating membership and retail sales goals and interpreting trends in sales reports.
Excellent trainer and motivator.
Benefits:
AM hourly pay plus commission and bonuses.
Employee massages at reduced cost.
Employment growth opportunities.