Assistant Manager

Responsibilities:
- Assist the store manager in daily operations and management of the store
- Provide excellent customer service and ensure customer satisfaction
- Supervise and train staff members on store policies, procedures, and customer service standards
- Assist in recruiting, hiring, and onboarding new employees
- Manage inventory levels and ensure proper stock rotation
- Oversee cash handling procedures and reconcile cash registers at the end of each shift
- Monitor and maintain store cleanliness and organization
- Collaborate with the store manager to develop and implement strategies to achieve sales targets
- Handle customer inquiries, complaints, and escalations in a professional manner
- Assist in training development for new and existing employees

Requirements:
- Previous experience in a similar role as an Assistant Manager or in retail management
- Strong administrative skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent communication and interpersonal skills
- Ability to effectively manage a team and delegate tasks
- Multilingual skills are a plus
- Knowledge of POS (Point of Sale) systems and cash handling procedures
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong problem-solving skills and ability to make decisions in a fast-paced environment

Note: This job description is not intended to be all-inclusive. The Assistant Manager may be required to perform other related duties as assigned by the store manager.

Job Type: Full-time

Pay: $16.35 - $19.69 per hour

Expected hours: 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person