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SalaryAbout us
We are professional behavioral health practice with over thirty years in providing counseling services.
Our place of business includes a modern office setting, off street parking, and a safe environment. Secondary to anticipated staff changes, there is strong potential for advancement to a full time management position for the successful Office Assistant Manager.
OVERVIEW:
We are seeking a highly organized and detail-oriented Office Assistant Manager to join our team. As an Office Assistant Manager, you will play a crucial role in ensuring the smooth operation of our behavioral health practice. If you have strong organizational skills and enjoy working within a busy and people-oriented environment, we would love to hear from you.
RESPONSIBILITIES:
- Cover front desk from 8-1, Tuesday through Friday.
- Perform general administrative duties, including answering phone calls, responding to emails, and managing correspondence.
- Balance operating phone system with checking clients in and out.
- Data entry for new client information in the Electronic Health Record (EHR).
- Scheduling of new clients and appointments for multiple providers.
- Assist with data entry, filing, and document management.
- Assist with basic bookkeeping.
- Field calls from physician offices for referrals and assign those clients to our providers.
- Update accounts receivable database with new accounts or missed payments.
- Ensure all clients remain informed about their outstanding debts and deadlines.
- Adhere to professional standards, policies and procedures, federal, state, and local requirements, and HIPPA standards.
- Performs day-to-day administrative functions and general office duties including, but not limited to, word processing, copying, filing, and data entry, including scanning.
- Responsible for the day-to-day operation of ACG’s telephone console as needed to include the following: screens, takes and deliver messages, and routes calls to appropriate staff.
REQUIREMENTS:
- High school diploma or equivalent required.
- At least one year proven experience as receptionist or front desk/customer service.
- Knowledge of basic medical terminology, scheduling, and Electronic Health Record.
- Adherence to laws and best practices in regard to dealing with customers, confidentiality, and HIPPA regulations.
- Excellent verbal communication skills; written skills adequate to draft basic business letters and emails to and for professional staff.
- Proficiency in English
- An ability to interface with difficult client situations.
- High degree of attention to detail and trustworthiness.
- Pass a national background check.
- Knowledge of billing and ICD-10 and CPT-4 coding and technology.
- Good time management skills.
- Motivated to provide excellent service and ability to self-initiate tasks.
- Flexible and able to accommodate changing needs of management/administration.
- Punctuality and attendance are very important.
- Previous experience working in an office environment, preferably as an Office Assistant or similar role.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Proficient in computer applications such as Microsoft Office Suite (Word, Excel, PowerPoint) and QuickBooks.
- *Bilingual in Spanish is a plus!
Join our team as an Assistant Office Manager and contribute to the smooth functioning of our private practice. Cross training for advancement will be provided for the fully successful employee.
Please note that only shortlisted candidates will be contacted. Thank you for your interest in this position.
Job Type: Part-time
Pay: $16.50 per hour
Expected hours: 20 per week
Ability to Relocate:
- Elizabeth City, NC 27909: Relocate before starting work (Required)
Work Location: In person
