Assistant General Manager

WHO ARE WE?

We are Electric Shuffle! The award-winning global social entertainment concept that has taken a lightning rod to shuffleboard. We’ve paired our patented gameplay with delicious food and craft cocktails, a beautiful venue design, and an incredible high-energy atmosphere to deliver an unforgettable experience.

OUR VALUES

At the heart of everything we do, lies our values, we are looking for people who want to be part of a team that lives by these every day:

• Passionate: We are not like other workplaces – there is no need to hold back here. We are a full throttle, high energy, total commitment bunch, and we throw everything we have got into giving our guests the best time possible.
• Together: We are a family. We work with each other and we support each other; we win together, and we lose together. That means honesty, commitment, and responsibility, from all of us.
• Innovative: We are one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
• Warm: We are all about people. A fundamental part of our guests having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!

WHAT IS THE ROLE?

As an AGM, you will be reporting into the General Manager and responsible for assisting in all day-to-day venue operations as well as refining and executing the training and development program for the team. This role offers the opportunity to become part of an exciting brand in the social entertainment space with tremendous growth opportunities.

Our ideal candidate is a people-first leader who cares about delivering an amazing experience for both our guests and team. We are looking for someone who has hospitality leadership experience and looking to join an amazing brand and fast-growing company, challenge the status quo, and create unforgettable happiness for our guests.

WHAT WILL YOU BE DOING?

This role will have five (5) main areas of responsibilities:

• Be a Coach and a Teammate: We are only as good as the team around us. As a leader of the venue, you will be a coach and teammate to all those around you.
• Deliver a Spectacular Guest Experience: At the end of the day, creating endless joy for our guests is what we love to do. As the AGM, you will be at the forefront of ensuring we deliver on this commitment.
• Effectively Manage Venue Performance: Venue performance is critical to success. This goes beyond just financial success. For us, success means holistic achievement across every aspect of our business (e.g., team health, guest experience, brand value, financials). You will have a key role in effectively managing venue performance and achieving defined goals each month.
• Have Fun in Safe and Professional Manner: While we love to have fun, we must do this in a safe and responsible manner. You will be responsible for ensuring your venue adheres to all compliance, safety, and HR related policies and procedures.
• Immerse Yourself in Electric Shuffle: We want the team to be part of our exciting growth, that includes you! This is a role that is geared to get you ready for the next level as we grow and promotional opportunities arise.

WHAT WE’RE LOOKING FOR?

• An amazing people person who embodies our company values each day.
• A proven leader who has experience opening, operating, and overseeing hospitality or entertainment concepts (e.g., restaurants, bars, hotels, nightclubs, social entertainment, etc.)
• Demonstrated track record of driving business goals, delivering a positive guest and team experience, and creating a culture of strong leadership.
• Understanding of the necessary components of running a successful operation (e.g., food & beverage, labor, procurement, human resources, compliance, risk and safety, training, etc.)
• An operator who is innovative, detailed-oriented, curious, effective at prioritization, and most of all excited to take on an entrepreneurial role with a fast-growing company.
• Ability to understand data, financials, and analytics to develop key performance insights and opportunity areas.
• 3+ years of leadership level experience within a hospitality group or company.
• Heart of House / Culinary experience is a plus, but not essential.
• Learning, development, and training experience is a plus, but not essential.

OUR PROMISE TO YOU

When you join Electric Shuffle, you’re joining our Family. If you join u, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; we’ll invest in your training and developing to make sure you’re interested, challenged and always excited throughout your career with us.

At Electric Shuffle, we believe in creating equal opportunities for everyone. We do not discriminate in any way, shape or form. We make all of our people decisions without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.

Job Type: Full-time

Pay: $90,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching

Experience level:

• 4 years

Restaurant type:

• Bar
• Casual dining restaurant
• Fast casual restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Ability to Relocate:

• New York, NY 10001: Relocate before starting work (Required)

Work Location: In person