Assistant General Manager - Boutique Fitness

Expand your career in a leadership role!

RockBox Fitness Gainesville, VA is seeking an exceptionally organized and motivated Assistant General Manager, proficient in employee development. RockBox Fitness offers an attractive compensation package with unlimited growth opportunity and training if you possess a genuine passion for helping others achieve their goals.

About the Role:

Seeking a high-energy, dynamic, enthusiastic individual with a sales or strong retail background.

This individual will act as the studio Assistant General Manager with responsibility for studio oversight, KPI's, and daily operations. The AGM will oversee the studio including, but not limited to, membership sales, front desk operations, special events (we have a lot of fun and community engaging events), as well as responsibility for an exceptional member experience, staff accountability, and studio cleanliness.
Essential Duties and Responsibilities:

• Lead and coordinate sales drivers in coordination with the GM (membership sales drives, studio events, and outreach), responsible for studio lead acquisition and nurture
• Overseeing the CRM and member issue resolution, member success, studio growth and attrition
• Training and development of front desk staff not limited to role-playing, skill audits, inventory management, and regular staff meetings
• Provide and maintain an excellent level of customer service and amazing experiences for all members every single visit
• Work directly with training staff to increase studio utilization and studio traffic, assuring studio cleanliness and hygiene
• Model all studio activities through self-involvement (leading by example and in coordination with the GM) assuring adherence to RKBX SOP's and values at all times

Skills and Requirements:

• Enthusiastic, outgoing, energetic, personable, and friendly disposition seeking to expand their career in the fitness industry
• Excellent communication and interpersonal skills, leadership ability with the drive to motivate and mentor others
• A true passion for health, wellness, and helping others is a must, a strong retail background is a plus
• Team player (did we mention desire to help others?)
• Sales experience/business acumen
• Ability to lead and manage others in a fun, thriving, and fast-paced environment
• Ability to meet and consistently exceed KPIs

If you want to see what our members say:

https://www.google.com/search?q=rockboxfitness+gainesville&oq=rockboxfitness+gainesville&aqs=chrome..69i57j0i10i131i433i512j0i10i512l5j46i10i175i199i512j0i10i512l2.9943j0j7&sourceid=chrome&ie=UTF-8#lrd=0x89b66717c406f899:0xdc899f2e335bcbe1,1,,,,