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SalaryWe believe Newport Beach Country Club is a very special place – for our Members, and made better by our Team Members (employees). We want to work with fun, passionate, hospitality driven people who genuinely care about others.
At Newport Beach Country Club our culture (made up of our purpose, vision and 3 M’s) is our operating philosophy.
Our purpose is to enhance relationships and enrich lives through shared personal experiences and connections.
Our vision is to be the standard for the next generation of Club, where relationships elevate experiences and where tradition meets the future.
Our 3 M’s are Members First, Model Operations and Make Improvements.
- Members First - The members are our top priority and we anticipate their needs because we make every effort to build a rapport with our members to get to know them.
- Make Improvements - We take initiative to make things better. Status quo hold us back- we are empowered to refine.
- Model Operations - We present and maintain the club facilities in “like new” condition. We always look our best and provide exemplary service.
Are you aligned with our Club culture?
Are you someone who genuinely cares about people and enjoys building relationships with them? Do you find yourself looking for ways to make things better? Are you frequently trying to make other people smile? Do you want to work at a place where culture matters? Do you want to be the best?
If you are ready to be the STANDARD, please see the job responsibilities below!
Duties & Responsibilities:
- Assist in holding the team accountable to provide the highest level of service to our members.
- Ensure that all food and beverage items served are prepared and presented accurately
- Evaluate team members performance and coach them when necessary
- Assist in training, hiring all F&B staff
- Expected to be on the floor to interact with our members and ensure the execution of quality service
- Support the team while on the floor by assisting them with their duties so our member have an amazing dinner experience
- Assists the F&B Director with reports, inventory, ordering
- Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses
- Helps maintain a safe environment
- Manage payroll system and ensure department payroll is managed and processed properly
- Assume direct responsibility for member dining
- Manages the F&B team
ABOUT YOU (Knowledge, Skills, Abilities (KSA)
- Must maintain a clean appearance and professional demeanor
- Organizational development to build a strong efficient team
- Possess solid knowledge of restaurant management.
- Experience in successfully leading and coordinating staff in a high volume, time sensitive environment. Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds memorable memories for our members
- Ability to monitor labor as required by anticipating business activity while ensuring that positions are staffed when and as needed and labor cost objectives are met.
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult member/guest, during busy activity periods or in an emergency.
- Requires working knowledge of MS Office applications and ability to learn and use telephone and computer systems
- Strong attention to detail and the ability to handle multiple tasks. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, team members, guests and the general public. Must be able to speak, read, write and understand English to communicate with management, team members and guests.
- Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts.
BENEFITS
- Golf Privileges
- Golf Shop Discounts
- Health and pet insurance
- Dental and Vision Insurance
- Life Insurance
- Free Meal
- 401k Retirement Plan
- Vacation and Holiday Pay
- Hotel Discounts
- Tuition Reimbursement
If these ideas excite you and you are able to drive continuous improvement in the kitchen, we would be honor in receiving your application.
Cover letters and resumes are great! We also love seeing passions and individuality - Want to show us who you really are? Create a video cover letter. A flash mob, a comedic monologue… whatever showcases your passion for hospitality and the work you want to do! Videos are not required, but if you create it, we’ll watch it.
You can find out more about our Team Members by watching our video: https://www.youtube.com/watch?v=aOvW4Yeg8yY
Newport Beach Country Club is an equal opportunity and e-Verify employer.
