Job Description
Position Overview
Coordinate the service of the food delivery system in the dining room area. Coordinate resident involvement in dining room activities. Supervise dining room servers. Prepare or supervise the preparation of food daily as outlined by the weekly menus. Encourage quality and artistic plate deliverance daily. Effectively manage team members, leading by example in uniform guidelines, work ethic, and respect for both staff and residents. Adhere to and enforce company policies as outlined in the employee handbook. Interact positively with marketing, nursing, and various other departments to stimulate the overall growth of the community. Interact positively with residents to enhance an active and content lifestyle within the community.
Essential Job Responsibilities
- Supervise and coordinate activities of dining room and kitchen personnel to provide fast and courteous service to residents.
- Prepare or supervise the preparation of food daily as outlined by the weekly menus.
- Adjust menus to utilize foods in the refrigerator and freezer to prevent waste and spoilage.
- Coordinate and participate in serving food.
- Ensure attractive presentation of food on the plate before serving.
- Assist with menu planning; review and adjust menus with supervisor to accommodate foods in season, vendor sale prices, special events and holidays.
- Operate food service department within guidelines of community budget
- Interview and recommend staff to Executive Director. Train, supervise, and assign work to new food service employees.
- Participate in performance evaluations and/or disciplinary action required for food service team members.
- Maintain a written inventory of dry goods, refrigerated and frozen foods, non-food supplies, dishes and utensils.
- Schedule dining reservations and arrange parties or special services for diners.
- Greet guests, escort them to tables and provide menus.
- Address and adjust complaints of residents.
- Expedite food orders in a timely fashion.
- Prepare and deliver beverages.
- Assign work tasks and coordinate activities of dining personnel to ensure prompt and courteous service.
- Inspect dining room serving stations and kitchen areas for neatness and cleanliness.
- Requisition table linens and other dining room supplies for tables and serving stations.
- Coordinate with activity director to ensure that center pieces for dining room tables are seasonal and holiday appropriate.
- May assist in planning menus for special events.
- Report any on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
- Maintain confidentiality of verbal and written information pertaining to residents, community operations and personnel.
- Other duties as assigned
Clean-Up
- Assist dishwasher and other team members, as needed.
- Bus tables during and after meals.
- Clear tables when residents are finished eating.
- Clean salad bar, beverage counter, ice cream parlor and bar.
- Vacuum carpet in dining room after each meal.
- Assist housekeeper and other team members as needed to sweep and mop tiled area of dining room floor.
- Dust, wash windows and maintain clean and attractive dining room area.
Service Staff Duties
- Interview, hire, counsel, and discharge dining room team members.
- Train dining room team members.
- Assist with scheduling work hours.
Education and Experience Required
- Experience supervising a staff of 15+ employees
- High school graduate or GED
- Demonstrated experience in food preparation
- Experience in volume food production within a commercial kitchen
Knowledge, Skills, and Abilities Required
- Promote teamwork in providing services to residents.
- State food-handling and kitchen regulations
- Operation of kitchen appliances (dishwasher, garbage disposal, microwave, coffee maker, ice machine, blender, food processor, meat slicer, mixer, etc.) and office equipment (FAX photocopier, telephone)
Preferred Qualifications
- Certificate or degree in food service is preferred
- Enjoyment in working with older adults
Perks and Benefits:
- Birthday & Anniversary PTO
- PTO accrual on Day ONE
- Referral Bonus
- Pay Advance Program
- Generous benefit offerings to include: Medical/ Dental/Vision/ Accident/ STD/LTD
- Employer paid Life policy
- Free meal during certain shifts