Address
Form of work
SalarySalary
$102,000.00 - $110,000.00 Annually
Location
Austin
Job Type
Regular Full-Time
Job Number
EMC-11
Division
Emergency Communications
Opening Date
03/14/2024
Closing Date
4/5/2024 5:00 PM Central
Position Reporting To
Director of Emergency Communications
State Job Description
TX
State Pay Group
B25/B26
Telecommuting Eligibility
Case-by-Case
Cell Phone Stipend
Level 2 - $80/month
DESCRIPTION
BENEFITS
General Description
Performs advanced (senior-level) managerial and administrative work based on the technical and operational issues of the emergency communications regional system. Work involves developing and implementing rules, procedures, and policies for operations of the regional emergency communications system including best practices analyses to guide all aspects of 9-1-1 communications planning work. Manages compliance and performance of contractors, coordinates contract procurements, and monitors expenditures tied to contract deliverables. Prepares baseline budgeting and long-term projections working with agency’s Administrative Services Division. May oversee the operation of the division in absence of the director. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.
Essential Functions
Essential duties and functions include the following. Other related duties may be assigned.
- Manages administrative functions of the division related to budgeting, procurement, state and federal regulations, and internal policies and procedures.
- Develops and oversees contracts and interlocal agreements to support emergency communications functions and operations in accordance with the budget and agency short- and long-term goals.
- Organizes, manages, and develops policies and plans after information gathering, input from stakeholders and subject matter experts, and other research to ensure district operations are meeting current and future budgetary and operational goals.
- Manages short and long-term planning of emergency communications services with consideration of state and federal guidelines and regulations, legislative issues and reports, and short and long-term financial capacity of the district.
- Assists to develop and evaluate performance standards for PSAP operations, including disaster planning, training, and technical support. May develop and participate in emergency/disaster planning and exercises.
- Reviews reports and studies, technical directives and research, investigations, and required training related to emergency communications and public safety issues and makes recommendations to the director regarding training plan.
- Monitors state and federal regulatory and legislative issues and assesses impact on operational and budgetary practices of the agency.
- Represents division working with internal and external committees and governments on all aspects of emergency communications integrated with homeland security and disaster preparedness.
Qualifications
Experience and education may be substituted for one another at the discretion of the agency.
Experience
Graduation from an accredited four-year college or university is required.
Certifications
n/a
Preferred
Experience
- Minimum five years’ experience working with 911 emergency communications systems with general knowledge of public safety communications and five years of progressive management experience is required.
- Must have working knowledge of Public Safety Answering Point management and Next Generation 911 sufficient to support implementation and development of policies to support system management.
Graduation from an accredited four-year college or university is required.
Certifications
n/a
Preferred
- Major course work in management, public administration, computer science, information systems, telecommunications, emergency management or a related field is preferred.
- Should have working knowledge of administrative and managerial practices, as well as budgeting, contracting, and project management for public safety communications programs.
- Emergency Number Professional or other related public safety, information technology, or telecommunications certification is preferred.
Other Information
- Knowledge of 9-1-1 systems operations, call delivery, equipment, and software.
- Knowledge of local, state, and federal laws, statutes, and regulation relevant to procurement and public safety operations.
- Knowledge of public safety facilities and data processing techniques.
- Knowledge of principles of public administration, network operating systems, and security.
- Skill in using personal computers and applicable software.
- Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Skill in working with diverse groups of stakeholders.
- Ability to manage office operations including personnel and administrative functions.
- Ability to translate complex technical issues into Policy and procedures.
- Ability to analyze network systems and procedures.
- Ability to write and revise standards, policies, and procedures.
- Ability to communicate effectively, verbally, and in writing.
- Ability to plan, assign, and/or supervise the work of others.
Agency
Capital Area Council of Governments (TX)
Address
6800 Burleson Rd Building 310, Suite 165
Austin, Texas, 78744
Phone
(512) 916-6175
Website
https://www.capcog.org
CAPCOG offers a generous benefits package that includes:
- Employee medical, dental, & vision insurance — employee only coverage paid 100 percent by CAPCOG; dependent, spouse, and family coverage paid at 25%.
- Health Reimbursement Arrangement (HRA) account — 100 percent funded by CAPCOG — $2,000 per year per employee for employees enrolled in the medical plan.
- 401k Retirement plan with employer contributions at 8% of salary, vested after 5 years.
- Access to Section 125 Flexible Spending Accounts (FSAs) and Depenent Care Accounts (DCAs).
- Employee Basic Life and AD&D — employee coverage of $50,000 paid by CAPCOG; additional voluntary coverage for employee, spouse, and dependents also available.
- Long-term disability insurance — paid by CAPCOG for employee — 60 percent of salary after 90 days.
- Twelve paid holidays — including two personal holidays.
- Paid vacation time — 8 hours per month starting at hire with annual rollover, 10 hours per month at 3 years.
- Paid sick time — 8 hours per month starting at hire with annual rollover.
- Wellness plan or stipend.
- Access to group rates for short-term disability, cancer protection, critical care protection, and accident protection through group AFLAC
