Assistant Director, Auxiliary Services

Thank you for your interest in Truckee Meadows Community College. If you need assistance or have questions regarding the application process, please contact Human Resources at (775) 673-7168 or humanresources@tmcc.edu.
Job Description
Truckee Meadows Community College (TMCC), located in Reno, Nevada, seeks applicants for the Assistant Director for Auxiliary Services, in the Facilities Operations, Design/Construction, Capital Planning, & Auxiliary Services Division. This position reports to the Executive Director, and will be responsible for the Bookstore, Café Food Services, Coffee Bar, Vending Services, Mail Services (Fixed Asset Inventory Services, Xerox Services, Procurement, and Receiving), and Vehicle Fleet Services. The position provides management, leadership, training, and support for procurement and disbursement; profitability of café food services/vending services; receiving, distribution, assets and materials management; and all Auxiliary Service programs and activities of the College. The position hires, manage, supervise, support, train and evaluate 5 direct reports and approximately 37 employees.
The Assistant Director for Auxiliary Services plays a pivotal role in overseeing a diverse range of auxiliary service areas as described above. This position is responsible for the efficient operation, strategic development, and overall management of these services, ensuring they meet the needs of the campus community while adhering to budgetary and quality standards.
Minimum Qualifications
1. Bachelor's degree from an accredited institution in business management or a related field from an accredited institution and four (4) years' of relevant experience. OR Associate's degree in a related field and six (6) years' experience in fields related to business management.
2. Strong knowledge of Auxiliary Services.
3. Excellent leadership and organizational skills.
4. Budget management and financial analysis experience.
5. Strong communication and interpersonal skills.
Preferred Qualifications
1. Five (5) years supervisory experience of at least twenty-five (25) employees, including at least two (2) low to mid-level supervisors or managers.
2. Experience in governmental budgeting and purchasing.
3. Experience in a post-secondary educational institution.
4. Responsibility for annual budgets in excess of $1 million.
5. Demonstrated competence in report writing.
6. Experience with computerized maintenance management software.
7. Experience with Auxiliary Services sustainability.
Responsibilities
1. Supervision and Leadership: Supervise and provide leadership for the managers and staff within each auxiliary service area. Foster a culture of collaboration, accountability, and continuous improvement within the team.
2. Operational Oversight: Ensure the smooth and efficient day-to-day operation of all auxiliary service areas, including the bookstore, café food services, coffee bar, vending services (limited oversight), mail services, vehicle fleet services, fixed asset inventory services, Xerox/Amazon business administration, procurement, and receiving.
3. Strategic Planning: Collaborate with the Director of Auxiliary Services to develop and implement long-term and short-term strategic plans for each service area. Identify opportunities for growth, expansion, or enhancement of services to better serve the campus community.
4. Budget Management: Manage budgets for each service area, including budget development, financial analysis, and cost control. Ensure that operations align with budgetary constraints and financial goals.
5. Vendor and Supplier Relations: Oversee relationships with vendors, suppliers, and service providers, negotiating contracts and agreements to optimize service quality and cost-effectiveness.
6. Quality Assurance: Implement quality assurance measures to ensure that all services provided meet or exceed established standards and customer expectations.
7. Inventory and Asset Management: Manage fixed asset inventory and procurement processes, ensuring efficient asset tracking and management. Oversee Xerox services, contracts, and procurement activities to optimize cost savings and efficiency.
8. Mail Services and Receiving: Manage mail services and receiving functions, ensuring timely and accurate mail delivery and receiving processes.
9. Shuttle system/Fleet Services: Oversee the inventory, utilization, analysis/evaluation of the shuttle services, ensuring safe and efficient operation.
10. Collaboration: Foster collaboration with other departments, including academic, administrative, and student affairs, to align Auxiliary Services with the campus community's needs and goals.
11. Sustainability Initiatives: Maintain/progress with the TMCC Café Verde Green dining certification, promote sustainability practices within Auxiliary Services, including waste reduction, energy conservation, and environmentally friendly procurement.
12. Provides leadership, direction, and expertise through a team of subordinate employees for achievement of objectives (operational, budget processes, staffing/human resources, and profitability) for Auxiliary Services operations. Oversee and help as needed with café food services/operations, coffee bar
services/operations, mail services/operations, vehicle fleet services/operations, fixed asset inventory services/operations, Xerox/Amazon business administration services/operations and the Bookstore as necessary. Provide guidance to all college staff in areas stated above in compliance with federal, state, and local laws, rules, and policies.
13. Manage transportation services, which may include outsourced contracts. Track usage, monitor route, assess operating hours, compile, and analyze data. Provide recommendation for viability and sustainability of program to the Executive Director, Facilities and Auxiliary Services. Create future operational plan comparing outsourced solution vs. in-house operation of program.
14. Auxiliary Services web content provider in conjunction with TMCC Web Services.
15. Developing and maintaining the constancy of department wide policies and procedures.
16. Advises senior management on controversial situations and customer/vendor negotiations. Instills strong management practices among subordinate managers, entry-level managers, and supervisors, creating an inclusive work environment. Provides oversight in the assessment and strategic planning of all assigned areas, and leadership for shaping mid to long term projections while soliciting ideas from faculty, staff, student government association, and college stakeholders. Mentors staff in the areas of professional development, management, and performance. Serves on campus committees and
participates in professional association for education purposes and as a representative of TMCC.
17. Bookstore FAQs and other duties as assigned.
Candidates must exhibit an appreciation of, sensitivity to, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds. The Assistant Director will supervise Auxiliary Services, with direct report composition to Administrative Assistant, Food Services Manager, Mailroom Service Supervisor, Bookstore Manager (vendor operated), Vending supervisor, and their direct reports. Successful candidate will ensure Auxiliary Services is supporting the goals and mission of the college. Refine and implement goals/objectives, review/evaluate outcomes and results. Incumbent will perform budgeting and capital planning for all Auxiliary Services business segments, in collaboration with segment supervisors and managers. Plan, organize, and oversee program accounts in the Auxiliary Services department. Formulate, develop, monitor, and maintain budgets and accounting systems for all college funds in the Auxiliary Services program areas. Review Auxiliary Services monthly reconciliations for discrepancies. Review and approve Workday transactions. Establish and maintain systems to ensure internal control of the department's business segments. Create procedural documents and administer departmental training programs. Provide training on policies, procedures, customer service, operations, maintenance, and repair of equipment. Assess program effectiveness and propose enhancements to improve efficiency, effectiveness, and financial self-supporting of programs. Develop innovative solutions to operational problems. Represent the college at state meetings as assigned. Assume responsibilities for other duties as assigned. Understand and accept the role to be played as a partner in an educational enterprise serving the best interests of the students. Perform assigned duties in a manner consistent with standards, mission, and goals of Truckee Meadows Community College. Incumbent will perform capital project recommendation for the safety and successful operation of all business segments of Auxiliary Services. As a direct report, the position is responsible for working collaboratively with the Executive Director to establish and maintain operational standards for all business segments of Auxiliary Services, related metrics/reporting and then working to support the training of staff on optimal practices to ensure all applicable standards are met. Strong vendor/contractor management tactical, strategic direction and oversight are important responsibilities. Evaluate and adapt the program budgets to changes in funding revenue and personnel changes. Develop revenue and expenditure forecasts by analyzing historical fiscal data, trends, and assessing program needs. Analyze fiscal data and generate reports for management as needed. Workday responsibilities for the position in the Auxiliary Services department will include: approval of ad hoc payments, approval of requisitions for independent contracts, approval of P-Card purchases, approval of supplier invoices, approval of dd/change locations for buildings and/or rooms at all TMCC campus sites, time-off approvals,
recruitment, financial reporting, completion of direct report appraisals, and department head approvals of employee appraisals. Incumbent will run and provide executive level workday financial reports for the Auxiliary Services department as requested for financial projections and budgeting. Assist in year-end financial closing process and preparation of Auxiliary Services financial reports. Act as liaison with NSHE staff and auditors as assigned. Ensure adequate oversight on completion of timely Auxiliary Services related ordering, human capital management, performance management, succession management, segregation of duties, development/implementation of Auxiliary Services related policies/procedures, and campus wide customer service delivery. Review and revise policies and procedures as needed to comply with changing program needs.
Salary and Benefits Information:
Salary: $79,214 - $99,018 initial salary placement will be dependent on education level and years of experience.
Perks of Working at TMCC

• Health insurance options including dental and vision - Health Insurance
• 17.5% retirement match, 24 annual leave days, a beginning balance of 30 sick leave days, 12 paid holidays
• Life insurance, long-term disability, generous annual and sick leave - NSHE Benefits
• Sports and Fitness Center with annual or monthly membership options for employee and spouse/domestic partner.
• ComPsych supports employees through life's difficult moments.
• Professional Grant-in-Aid: TMCC is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee's spouse or domestic partner.
• Free parking on all TMCC campus locations.
• No State income tax
• All full-time faculty and staff are provided with a variety of discounts and employee purchase programs.

Exempt
Yes
Full-Time Equivalent
100.0%
Required Attachment(s)
Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact humanresources@tmcc.edu.
In order to be given full consideration all of the following must be attached to your application.
1) Resume/CV
2) Cover Letter
3) Contact Information for Three Supervisory References - Please make a note if you do not want your present employer contacted unless necessary to determine your qualifications for the position.
Posting Close Date
12/14/2023
Note to Applicant
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. Search committees will use this information to determine that applicants meet minimum qualifications as listed in the job announcement.
This posting will close at 12:00 am on the date listed above. The posting will no longer be available to apply to after 11:59 pm the day prior.
All documents, including unofficial transcripts for academic positions, must be received prior to the closing date listed on the job announcement.
Employment is contingent upon successful completion of a criminal background check upon hire.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
Schedules are subject to change based on organizational needs.