Job Description
The Assistant Community Association Manager (ACAM) is a pivotal role within our organization, responsible for supporting the Community Association Manager (CAM) in the efficient and effective management of Community Associations. The ACAM will undergo comprehensive on-the-job training to acquire the necessary skills and knowledge to transition into a full-fledged Community Association Manager.
Administrative Support:
- Assist in the day-to-day administrative tasks related to Community Association management.
- Maintain accurate and organized records of community documents, correspondence, and communications.
Communication:
- Liaise with homeowners, board members, vendors, and other stakeholders in a professional and courteous manner.
- Assist in the preparation and distribution of community newsletters, notices, and other communications.
Meeting Coordination:
- Support the planning and execution of Community Association meetings, including board meetings, annual meetings, and special events.
- Prepare meeting agendas, minutes, and other relevant documentation.
Financial Management:
- Collaborate with the CAM to monitor and manage the Community Association budget.
- Assist in the preparation of financial reports, invoices, and collection efforts.
Vendor Management:
- Coordinate with vendors for maintenance, repairs, and other services as needed.
- Assist in the evaluation and selection of vendors, ensuring cost-effectiveness and quality of services.
Regulatory Compliance:
- Learn and stay updated on local, state, and federal regulations governing Community Associations.
- Assist in ensuring that the Community Association operates in compliance with all relevant laws and regulations.
Conflict Resolution:
- Support the CAM in addressing homeowner concerns and disputes, seeking amicable resolutions.
- Maintain a positive and approachable demeanor while dealing with community members.
Training and Professional Development:
- Engage in ongoing training and development to acquire the skills and knowledge necessary for advancement to a Community Association Manager role.
Qualifications:
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Basic understanding of financial principles and budget management.
- Ability to work independently and collaboratively within a team.
- Proficient in Microsoft Office Suite and other relevant software.
Training and Development: The Assistant Community Association Manager will undergo a comprehensive training program, including mentorship from experienced Community Association Managers, workshops, and on-the-job learning experiences. The goal is to equip the ACAM with the skills and knowledge required for a successful transition to a Community Association Manager role.
Career Path: Upon successful completion of the training program, the Assistant Community Association Manager will be eligible for promotion to a full-fledged Community Association Manager role within our organization. Continued professional development opportunities will be provided to support career growth and advancement.