Hybrid Assistant CAM

The Hybrid Assistant CAM performs general office activities and provides customer service support. 20 hours a week on site in Fort Myers, and has a small portfolio of accounts they assist with from our office. Under moderate supervision, work may involve contact with homeowners and board members.

Duties include but are not limited to:

Field and respond promptly to the majority of homeowner inquiries via phone, e-mail, workorder, letter, and/or in person.

Interact with vendors and assist with addressing emergency requests as necessary

Update notes within homeowner accounts in CINC of all conversations/correspondence withhomeowner.

Assist in preparing agendas, update management reports, and compile documents and copiesfor Board meeting packages.

Prepare newsletters, flyers, and other various documents to inform homeowners ofmaintenance service or projects, activities, meetings, etc.

Assist in preparing annual disclosure packages, annual meeting notifications, and annualfinancial statement packages for all homeowners and arrange bulk mailing of same within thetime frames set by state statute or governing documents.Maintain property files and unit files.

Assist Community Manager with issuing of key fobs, pool passes and processing accesskeys.

Assist Community Manager with ARB (Architectural Review Board) application processingand perform on-site community inspections as necessary.

Assist Community Manager with requests for proposals, repair quotes, insurancenotification lists.

Assist Community Manager with update of property fact sheets in CINC

Assist Community Manager with lease application processing and submit approval/denialto owners.

· Other duties as assigned.

Knowledge and Skills
· Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
· Professional communication skills (phone, interpersonal, written, verbal, etc.).
· Professional customer service skills.
· Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
· Interpretation and completion of verbal and/or written instructions at a proficient level.
· Knowledge of general office equipment (copier, fax, phone systems, etc.).

· Knowledge of company policies, procedures and forms.
· Confidentiality and discretion in the performance of all duties and responsibilities.
· Time management and time critical prioritization skills.

Education and Experience
· CAM License preferred
· 1 - 3 years of directly related or closely related experience

Working Conditions
· Typical office environment
· Frequent social interaction

Job Type: Full-time

Pay: From $25.00 per hour

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Property management: 1 year (Required)

Ability to Relocate:

• Naples, FL 34109: Relocate before starting work (Required)

Work Location: In person