Asset Management Professional (Onsite)

In the AMP position, you will be embedded at a Rockwell Automation customer facility to help increase productivity, reduce costs and improve reliability by executing proven methodologies and leveraging Rockwell Automation’s broad portfolio of services and capabilities. You will manage the component repair program and leverage it to fulfill emergency expedite services, search for missing cores, and assist in reliability and problem-solving activities. You will also perform repair / refurbishment identification and execution activities. You will interface with sales, services management, product groups and authorized distributors, as well as with customer engineering, maintenance, purchasing, reliability and storeroom operations and the general employee population.

Responsibilities:

Coordinate, Develop, and Manage Key Components:

• Repair management for repairs, electrical, mechanical within the customers operation

• Provide component lifecycle mitigation recommendations

• Develop and manage SOPs associated with the program processes at the customer location

• Identify, recommend, and implement process improvements regarding the MRO/repair process with focus on plant reliability and productivity savings

Process Transactions/Gather Data for Reporting and Analysis:

• Coordinate and process repair transactions

• Provide live tracking for all assets repaired or managed

• Perform daily reporting and data analysis by gathering product data from customer ERP systems and RA tracking software.

• Pricing and quotation management

Develop Customer Stakeholder Relations and KPIs:

• Develop relationships with the key customer stakeholders to identify the customer’s key performance indicators

• Create program metric reports using Rockwell Automation software and other tools that meet customer requirements

• Make recommendations based on inventory levels, failure trends, repair history trends, pricing considerations and obsolescence management

• Identify and complete root cause failure analysis

• Apply reliability models to improve customers up time and operating equipment effectiveness

• Communicate between the customer account and management, RA sales and distributors and RA Product Management to ensure that required information is provided timely and accurately

• Perform Continuous Improvement Activities

• Document hard and soft cost avoidance savings on a monthly and annual basis

Minimum Qualifications:

• Bachelor's degree
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future for this job opening.

Desired Qualifications:

• 2+ years of experience in commercial or customer relations.
• Basic knowledge of storeroom operations, logistics, purchasing, maintenance, or order management.
• Working knowledge of Microsoft excel (can maintain complex spreadsheets)
• Experience in collecting and analyzing data to identify issues and recognize trends.
• Familiarity in working within an ERP system software environment, especially SAP.

Benefits

• 401k match with additional company contribution
• Health, dental and vision insurance
• Disability insurance
• Family leave
• Paid time off

Rockwell Automation recognizes the value of diversity in our workforce. We do not discriminate based on gender, religion, creed, race or disability. Rockwell is a proud employer of veterans.

Salary info:

$25 - $32 / hr