Armed Security Officer

SUMMARY:

Uniformed position at all times. Armed Security Officer’s duties include being a visible deterrent to criminal activity, providing security for patients, Associates, and visitors, protecting and patrolling hospital buildings, assets, and premises as assigned. The Armed Security Officer is responsible for responding to all emergency codes, internal/external disaster events as needed and/or requested, conducting preliminary investigations of reported incidents, and performing other security related tasks as directed by a security supervisor/and or Manager. The Armed Security Officer must have flexibility in hours and be able to rotate between facilities including travel whenever necessary.

REQUIREMENTS:

• High school diploma or its equivalent required.
• Must have the ability to interact appropriately with all staff, patients, and visitors, especially under difficult circumstances.
• Must be mentally alert at all times.
• Must have excellent written and verbal communication skills.
• Must be able to make immediate decisions with regard to laws, policies, and procedures.
• Must have/ maintain valid motor vehicle license.
• Demonstrated competence with handgun, hand cuffs, baton, non-crisis intervention certification and two-way radios.
• Frequent exposure to aggressive behavior and emotionally charged situations.
• Occasional exposure to hazardous conditions such as fires, chemical spills, and flooding.
• Frequent exposure to heat and cold from external weather conditions.
• Long periods of walking, standing, stooping, and lifting.
• Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.
• Must be able to handle multiple tasks and prioritize.
• Must be able to handle personal stress and possible violence.
• CHRISTUS Approved uniforms must be worn in accordance with dress code requirements.

EXPERIENCE:

• Prefer minimum two (2) years of Armed Security experience (may substituted by Honorable Military Service).
• Law enforcement experience preferred.
• Previous healthcare security experience preferred.

• Conducts frequent security patrols of the facilities and grounds as assigned.
• Identifies and reports trends related to security issues. Recommends actions.
• Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes only the facts, leaving out personal opinions and submits report in a timely manner (no later than the end of assigned shift).
• Responds promptly to all service requests relayed by supervisor, telephone, pass-on, e-mail, radio, cell phone and other correspondence in a courteous and expeditious manner.
• Responds to the collection, inventory and return of lost and found items, patient valuables, medication, and personal property according to policy. F. Enforces all rules, regulations, policies, and procedures of CHRISTUS Health and the laws of the state in which CHRISTUS is doing business.
• Controls and enforces facility parking through the use of patrols, violation warning citations, towing, booting and explanation of rules as applicable.
• Assists clinical/non-clinical Associates with combative patients or visitors.
• Demonstrates competence to perform assigned client care responsibilities in a way that meets the age-specific and developmental needs of persons served by the department.
• Demonstrates proficiency and knowledge in the operation of the Attendant Console, Paging System, security radio/dispatch system, operations of the Digital Video Recorder (NVR) security monitors (CCTV) and the general overhead paging system.
• Must be proficient with the use of a PC to generate electronic daily activity security reports, incident reports, emails, and other applicable electronic correspondence during the performance of duties.
• Promotes a safe environment by reporting safety hazards observed (broken water/sprinkler lines, burned out internal/external lighting, smoke/gas odors, tripping hazards, etc.) during the performance of security rounds.
• Appropriately adapts assigned client assessment, treatment and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.
• Demonstrates adherence to the CORE values of CHRISTUS Health.
• Performs other duties as assigned. POSITION SPECIFIC COMPETENCIES Strong customer service skills Strong investigative skills Strong conflict resolution skills Ability to think on your feet in a wide range of situations.