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SalaryAbout Bi-Mart Corporation
We've been a part of the Northwest for over 65 years. Bi-Mart stores are convenient, easy to shop at, and offer real values every day on name brand products. Whether it's the everyday shopping list, a home improvement project, automotive maintenance, or outfitting for the great outdoors, you'll find it and more at your local Bi-Mart.
We're part of the neighborhood, and we've served generations of Northwest families with honest values that your family can count on. We also have a long history of giving back to the communities we serve by supporting charitable organizations and worthy causes. Our goal has always been to create more value for our members in our stores and in their communities.
Why work for Bi-Mart?
- Employee-owned
- Growing company
- Great work-life balance
- Community involvement
- Great work environment
- We love our customers!
About the Store Team
The Store Team is responsible for achieving and maintaining a level of customer satisfaction and friendliness which exceeds that found in competing retail environments. The Store Team strives to create the best shopping experience possible for our customers. As a community-based company, we want our customers to feel right at home when they shop at Bi-Mart.
About the Position
We are looking for an organized and hardworking Customer Service Manager to join Bi-Mart. Responsible for ensuring a high level of customer satisfaction. Oversees cashiers at main checkouts and front end personnel to ensure that customers are served promptly and accurately. Provides training, guidance and direction to cashiers and receptionists to ensure adherence to policies, procedures and customer satisfaction standards. Responsible for setting the standard for productivity, personal conduct and behavior.
You should apply today if:
You enjoy meeting and chatting with people
You enjoy being a part of a team working towards a common goal of customer satisfaction
You share community-based ideals
You are interested in pursuing internal growth within the company
Qualifications include, but are not limited to:
The ability to communicate well both verbally and in writing
An excellent record for attendance and performance
The ability to set priorities and organize workload
A strong initiative with accuracy and commitment to maximize a customer's experience
The ability to solve problems efficiently and offer solutions to customers
The ability to respond sensitively to patient/customer needs and/or situations
A proven ability to provide excellent Customer Service
Experience:
Prior cashier experience
Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and Albertsons is an asset!
Schedule:
As an employee-owned company, Bi-Mart stores are open 9:00 am - 8:00 pm Monday - Friday and 9:00 am - 6:00 pm Saturday - Sunday
Hours may vary depending on workload and assignment
Pay:
Bi-weekly
