A/R Collections

Description:

Summary/Objective

The Accounts Receivable Collection Specialist role is responsible for collecting payments for services rendered from the firm’s clients in a timely manner, and records these transactions accordingly. The Accounts Receivable Collection Specialist is to communicate with the firm’s clients in a professional manner to ensure a respectful and lasting relationship.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Communicate with clients to request and arrange for late payments
• Provide clients with supporting documents for open invoices to be paid
• Investigate and resolve any invoice discrepancies and enquiries
• Update client accounts based on payments received
• Update clients’ contact information and billing instruction as needed

Requirements:

Competencies

• A minimum of 1 year of Accounts Receivable Collection is required.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to maintain confidentiality, and to exercise discretion and good judgment.
• Proficient with Microsoft Office Suite or related software.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This job operates in both professional office environment and remote. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position will be required to lift up to 15 pounds at times.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

This position does not require travel.

Required Education and Experience

• Associate degree or higher in Accounting, Business Administration, Economics & Finance or Mathematics
• A minimum of 1 year in a similar role is preferred.

AAP/EEO Statement
Jones Jones LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.