Coordinator, Collectively-Bargained Player Benefits

Overview /Objective

The Coordinator in this position is responsible for coordinating and assisting with all aspects of Player Benefits including the administration and communication of those Benefits negotiated in the Collective Bargaining Agreement. In this role, the Coordinator is expected to deliver on the implementation, development and communication of Benefit Policies and Programs. This critical role will require strong relationship management, analytical and project management skills, and the ability to communicate and educate stakeholders regarding complex Player Benefit Plans.

Responsibilities

• Oversee the processes behind all Benefit Plans, including the Severance Pay Plan and Disability Plan.
• Respond to questions from Players pertaining to their Collectively Bargained Player Benefits.
• Responsible for oversight of NFL Player Benefits including input and peer review of correspondence to current and former Players.
• Renew and expand Programs under Former Player Life Improvement Plan.
• Serve as the Disability Initial Claims Committee member for the Disability Plan, which includes reviewing cases, maintaining decisions, and all administrative tasks.
• Support all aspects of Credited Season Cases, including review of cases, maintaining decision file, and all administrative tasks.
• Prepare and conduct presentations for Player Engagement, Legends and Club Programs including Rookie Programs, Transition Programs, Bootcamps, and other significant meetings
• Manage contracts and other administrative components of various Benefit Plans.
• Review, code and process Player Benefits' invoices and work to help implement new e-billing system. Coordinate with NFL Finance and vendors on invoice payments.
• Create NFL Legends' Benefits dashboards for distribution to Legends' community event participants.
• Manage data and information requests including Death Benefit information, and detailed Player Profiles for individual Players etc.
• Act as a liaison on Player Benefit issues for internal departments and external partners.
• Maintain decision files, CBA-related information, and other documents.
• Correspond with Club and Plan Office personnel on NFL Player Records requests.
• Participate in weekly and/or monthly update calls.
• Contribute to monthly Club communications.
• Coordinate open enrollment for insurance programs and coordination of grievance award notifications.
• Prepare, edit, proofread, distribute, copy, scan and file highly confidential memos and correspondence.
• Other projects as appropriate.

Required Qualifications

• Bachelor's degree from an accredited college or university.
• Three years related project management experience.
• Strong communication and public speaking skills.
• Ability to communicate a broad knowledge of Player programs and benefits to Club Executives, Active and Former Players, League office personnel and business partners.
• Ability to maintain a high level of confidentiality and demonstrate exceptional judgment and trustworthiness.
• Attention to detail and accuracy.
• Ability to work proficiently in a fast-paced work environment.
• Exceptional business writing, proofreading, typing, technical skills.
• Ability to stay focused and avert distractions and interruptions.
• Flexibility of daily schedule.
• The position may require work beyond standard business hours.
• Proficiency in Windows 10, advanced Word, Excel, Access and Powerpoint skills, Adobe Acrobat, ECopy Desktop, Social Solutions

Other Key Attributes / Characteristics

• Collaborative approach, teamwork oriented.
• Self-motivation and an ability to work independently at times without supervision
• Solution-oriented; identify gaps, contemplate, and design solutions.
• Ability to effectively respond to conflict with tact and poise.
• Strong organizational skills with the ability to effectively manage competing and multiple tasks simultaneously.
• Sense of ownership and accountability for assigned tasks, dedicated.

Physical Demands

• May be asked to lift large files, up to 20 lbs.

Travel

• TBD

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range. 

Terms / Expected Hours of Work

• NFL employees are required to work 40 hours per week. 
• Overtime/weekend work as necessary.
• FSLA Exempt