We are looking for an enthusiastic Appointment Setter/Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to use our services. A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered. The goal is to promote business growth by expanding the company’s clientele.
Responsibilities
- Cold call people using a given phone directory to offer our service
- Making/Answer incoming calls from prospective customers
- Use scripts to provide information about Service features etc. and present our benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to use our service by demonstrating how our services meet their needs
- Record the customer’s personal information accurately in a computer systems
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Requirement
- Proven experience as Appointment Setter/Telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Bilingual A Plus +
- Skilled in negotiation
- Persistent and results-oriented
- Patient and able to handle customer rejection.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Flexible schedule
Supplemental pay types:
- Bonus opportunities
- Commission pay
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Required)
- Sales Lead Generators & Telemarketers: 1 year (Required)
- Microsoft Outlook Calendar: 1 year (Required)
- Microsoft Outlook: 1 year (Required)
- Microsoft Office: 1 year (Required)
- English: 1 year (Required)
- Spanish: 1 year (Preferred)
Work Location: In person