Address
Form of work
SalaryWhy join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
GENERAL PURPOSE
Responsible for providing high quality design work to sales and clients in a timely manner while ensuring a high level of customer satisfaction. Uses interior design principles to create design concepts, working drawings and specifications for customers to meet their furniture systems needs. This position may support both commercial and Government products.
This position will focus on Knoll products and Central and Eastern time zone candidates preferred.
ESSENTIAL FUNCTIONS
- Articulate applications that support various product applications.
- Assist sales during client presentation and in the development of sales strategies where appropriate.
- Assists sales with finish selections.
- Collaborate with professional services of other licensed trades (i.e. GC, electrical contractor, etc.) regarding the furniture and client requirements.
- Conduct needs assessments with the Sales Team to understand the client and/or design firm objectives.
- Contribute new ideas to better develop or create design processes and procedures.
- Create drawings and renderings to communicate a Design solution in an effective manner.
- Create presentation boards and/or sales tools when needed.
- Develop block plans, layouts, and specifications and check all plans for design integrity, completeness, and compliance with local codes and ADA requirements.
- Develop differentiating design applications of Herman Miller Group solutions to solve our customers’ needs.
- Ensure space planning for furniture is code compliant.
- Generate required documentation for installation phase of a project.
- Maintain accurate client files, both off and on the computer.
- Maintain contact with clients during critical phases of each job, including site visits as appropriate.
- Maintain current knowledge of the industry, products, methods, and promotional strategies, as well as trends in design.
- Maintain the highest level of specification and rendering software.
- Manage work load in a timely and efficient manner.
- May attend initial client meeting with salesperson to gather programming data.
- Participate in reviewing post occupancy evaluation and punch list.
- Perform competitor design/application research to drive optimal value-added solutions.
- Provide guidance and mentor other Designers
- Work as a 'team player' to Sales Members and other operational employees;
- Works as a team player with Sales, PM, and Customer Service Coordinator (CSC) throughout all the critical phases of each job.
- Performs additional responsibilities as requested to achieve business objectives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
- Bachelor's Degree in Interior Design. required.
- 5+ years of experience of industry experience with a furniture manufacturer or dealer, required.
- Specific expertise on Knoll systems and private office products.
- NCIDQ and/or Herman Miller PEAK certification, preferred.
Skills and Abilities
- Experience with space planning, specification and systems furniture.
- Demonstrates ability to work effectively with a variety of internal and external business partners.
- Demonstrated ability to manage multiple, complex projects simultaneously and successfully complete in a timely manner.
- Demonstrates excellent written and verbal communication skills, including professional presentation skills.
- Flexible to adapt to frequent changing needs.
- Strong organization and problem-solving skills.
- Demonstrated commitment to professionalism, integrity, sound judgment in business transactions providing the highest level of customer satisfaction.
- Demonstrates proficiency in AutoCAD, CET, CAP Studio, SketchUp, Microsoft Office.
- Ability to apply logic and understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to calculate figures and amounts such as discounts, interest, commissions and percentages and develop and interpret bar graphs.
- Experience with RFP response.
- The ability to successfully coordinate the efforts of internal and external resources.
At MillerKnoll, we recognize the value that in person connectivity brings to the work being done, while also appreciating the importance of flexibility in where our associates live and work. Our goal is to hire the most qualified candidate, while keeping in mind there is strong value in candidates who reside in, or are willing to relocate near, one of our corporate offices in West Michigan, Eastern Pennsylvania, Chicago
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.
Who We Hire?
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
