Animal Control Outcome Specialist

Salary: $16.54 - $23.02 Hourly
Location : Rosenberg, TX
Job Type: Part-Time
Job Number: 21-00193A
Department: Police Department
Opening Date: 12/08/2023
Closing Date: 12/24/2023 11:59 PM Central
POSITION SUMMARY
Responsible for coordinating aspects of special on-site and off-site events and programs including adoptions, foster care, rescue placements, and more; act as primary resource in customer service interactions; assist in animal care-related tasks including, but not limited to, cleaning kennels, sanitizing kennels, handling, feeding, medicating, vaccinating, evaluating, and socializing animals; work in conjunction with staff, volunteers, and community members to achieve a consistent live release rate of at least 90% on a monthly basis.
ESSENTIAL FUNCTIONS

• Promotes and expands public awareness of available on-site shelter programs and services, notably the awareness of available animals both within and outside of the shelter through social media and city websites
• Works with Animal Control Director to facilitate and grow adoption-, foster-, rescue-, and support-related initiatives
• Facilitates post-adoption communications to ensure a lasting match, identify adjustment issues early, and help resolve them
• Establishes professional relationships with animal rescue organizations
• Educates potential adopters and foster parents on animal care
• Encourages a positive shelter image through brand-building activities and outstanding customer service
• Staffs front counter as needed and assists the public and volunteers in person and on the telephone in a manner that demonstrates the shelter's interest, care, and concern for the public
• Processes mail and e-mail related to duties, record keeping, and data entry
• Performs general animal care and maintenance
  • Promotes a humane and caring attitude toward all animals and treats them humanely, properly, and with compassion at all times
  • Inputs animal updates into the shelter management program for accurate tracking
  • Assists with daily cleaning, feeding, and medicating activities

Provides attention to enrichment and behavior rehabilitation needs of animals

Performs duties in a manner that encourages attainment of goals, contributions, and business for the shelter and its programs

Performs other duties as assigned

Must be able to work the allocated hours of the position, including weekends and holidays, and be willing to report for duty on short notice

May be required to transport animals on an as needed basis with direction from the Director of Animal Control

Will be required to do some travel

REQUIRED QUALIFICATIONS

• High School diploma or its equivalent (GED)
• One (1) year full-time or part-time paid responsible administrative or clerical experience
• Some experience performing as a volunteer at an animal welfare agency or customer service associate
• Training and experience using a personal computer with a variety of software including Microsoft Office

LICENSES, CERTIFICATES, AND OTHER REQUIREMENTS

• Valid Class C Texas Driver's License
  • Reliable transportation and liability insurance
• Appointment will be conditional upon successful completion of the following pre-employment checks:
  • Criminal background check

Employees are required to work a minimum of 40 hours per week in order to receive benefits. The position you are currently considering is a part-time position and will be eligible for the following benefits.
CREDIT UNION:
Available through the Brazos Valley Schools Credit Union.
EMPLOYEE ASSISTANCE PROGRAM (EAP):
Available through United Behavioral Health, provides assistance for employees and their immediate family members in the event of an emotional, family, legal, medical, substance abuse and/or financial problem. The EAP is available at no cost to the employee.
EMPLOYEE AWARDS LUNCHEON:
Each December the City holds its annual employee Awards Luncheon. Lunch is provided and various awards are given out.
WORKERS' COMPENSATION:
All employees are covered under the Texas Workers' Compensation Insurance program through the Texas Municipal League. Eligibility for benefits is automatic and effective on the date of hire.
DEFERRED COMPENSATION 457(K) OR ROTH IRA PLAN:
Plans available through ICMA Retirement Corporation and Nationwide Retirement Solutions. Employees may enroll at the time of hire and throughout the year.