Address
Form of work As an Analyst within the GDC, you will contribute as part of a team involved in several activities to support our international benefits offerings.
The ideal candidate will be detail-oriented and have excellent data entry, manipulation skills, and report generation skills. Also, exposure or background in the benefits brokerage / insurance administration work is required. The position would also require project management skills.
You will have the opportunity to:
* Enhance your technical knowledge of benefits plans around the world.
* Enhance data, process, and project management skills.
Key Activities
* Data Management and Reporting Activities
* Data Entry Activities
* Administrative onboarding of new clients.
* Perform data validation and processing work using agreed upon tools, standards, and techniques.
* Support the production of benefits plan design and reporting publications.
* Process, project, and transaction management.
* Support claims utilisation reporting activities.
* Collect, validate, and clean benefits enrolment, and eligibility data.
* Assist with enrolment processes and ensure beneficiary data is updated.
* Monthly reconciliation of commissions and perform commission estimates.
* Support benefit audit processes. • Support interactions between clients, WTW and insurance vendors.
* Bachelor's degree required, preferably in a program with heavy emphasis on mathematics or business.
* 2-5 years' work experience either in an insurance company or an outsourcing company doing life and/or health insurance operations processes (e.g. policy administration, renewals, claims, enrolment).
* Previous benefits or insurance or claims experience is a plus.
* Advanced proficiency in Microsoft Office (Word, Excel, and PowerPoint).
* Experience with data entry, validation, and manipulation (advanced Excel skills are essential).
* Ability to review and check data against subject domain knowledge (e.g., Health and group benefits) and understand the data's applicability/accuracy for the designated purpose.
* Ability to ask the right questions and seek help where appropriate.
* Sense of accountability; owning one's work and taking pride in it.
* Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate.
* Structured problem solving and analytical thinking.
* Continuous improvement mindset - increasing task efficiency and effectiveness with each product or service repetition.
* Strong client service orientation.
* Strong client relationship, interpersonal and team skills.
* Proficiency in English required, good written and communication skills.
* Amenable to work in mid-shift hours.
WTW Co. Is An Equal Opportunity Employer
