Ambulatory Administrative Coordinator 4 [Ambul Care Admstn Crd 4]

Job Summary The Ambulatory Administrative Coordinator 4 is a technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas such as problem-solving using analysis of unique issues/problems without precedent. This role applies extensive knowledge of ambulatory care clinics clinical, regulatory, and operational practices to provide a wide range of advanced analytical, statistical, and clinic support critical to the day-to-day operations of the Academic Clinic departments. The Ambulatory Administrative Coordinator 4 will be responsible to manage programs directly related to the clinic's core clinical missions. Reporting directly to the clinic Practice Manager, this role, at the manager's discretion, will be responsible for the implementation of new policies and practices, new IT practices/initiatives, and other mission critical initiatives as they arise from the Hospital. The Ambulatory Administrative Coordinator 4 is responsible for ensuring clinic compliance with internal standards and external regulations.
The Ambulatory Administrative Coordinator 4 will assess clinic processes and operational data to identify trends. Based on these findings, the Ambulatory Administrative Coordinator 4 will recommend methods and processes to improve patient access, operational efficiency, and productivity. This role will also be responsible to coordinate clinic and provider productivity metrics; apply findings to recommend operational, financial, and quality improvements. Build relationships internally and collaborates effectively on cross-functional teams. Prepares polished, grammatically correct emails, memos, and documents. Role model for professional telephone skills and conversational style.
The Ambulatory Administrative Coordinator 4 will work closely with the clinic's Practice Manager and Medical Director to ensure program activities integrate with practice operations and physician workflows.
Apply By Date
(December 4th at 11:59pm)
Minimum Qualifications

• Proven experience with business reporting and statistics.
• Proven experience leading IT implementations at the clinic level
• Advanced skills utilizing spreadsheets and Microsoft Office applications (Excel, Word, PowerPoint, and Visio).
• Proven experience with researching, compile, elicit, and summarize complex information from a variety of sources to prepare reports and information clearly and concisely.
• Experience analyzing data and presenting alternative solutions.
• Demonstrated analytical skills to utilize EMR and related database.
• Experience to effectively document and illustrate business workflow processes.
• Excellent writing skills to assist in the creation of written policies and procedures for clinical functions.
• Spreadsheet skills and ability to analyze, sort, and accurately report findings on data sets.
• Ability to independently prioritize and coordinate multiple work assignments under pressure of deadlines and frequent interruption.
• Excellent oral and written communication skills to effectively communicate with a wide variety of people; ability to communicate with confidence and discretion where matters of confidentiality are concerned. Excellent presentation skills.
• Ability to set priorities; be detailed-oriented; attempt difficult and unfamiliar project assignments; and to respond with flexibility to requests for assistance in problem solving and organizational development.
• Ability to research, compile, elicit, and summarize information from a variety of sources to prepare reports and information clearly and concisely.
• Excellent organization skills.

Preferred Qualifications

• Strong prior experience working with an EMR (EPIC) and healthcare clinical information system is preferred.
• Minimum two (2) years' experience working in healthcare setting.
• Ability to interpret and implement UC policies and procedures.
• Bachelor's degree in business, education, healthcare management, or related field preferred.

Department Description
OTOLARYNGOLOGY CLINIC
Position Information

• Salary or Pay Range: $6,502.63 - 12,290.50
• Salary Frequency: Monthly
• Salary Grade: 144
• Payroll Title: AMBUL CARE ADMSTN CRD 4 CX
• Number of Positions: 1
• Appointment Type: Career
• Percentage of Time: 100%
• Shift Hours: 08 hours
• Location: Glassrock Building, Sacramento, CA
• Union Representation: Yes - CX - Clerical & Allied Services
• Benefits Eligible: Yes
• Hybrid/Remote/On-Site: On-Site

Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis Health offers a full range of benefits, resources, and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting our handy Benefits Summary and our Benefits Page

• If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Maternity, Paternity, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Paid time off for professional development as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Access to free professional development courses and learning opportunities for personal and professional growth
• Wellness and on-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, disability, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistant for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
• UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands and Work Environment

• Ability to work/sit for long periods of time.
• Must be able to work extended hours, weekend, or evenings to meet critical deadlines and support missions as needed. Required to work in clinical and patient care areas in clinic.

Special Requirements

• This position is a critical position and subject to a background check and drug screen. Employment is contingent upon successful completion of background investigation including criminal history, identity checks and drug screen.
• As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here.
As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere #CA-ZM