Allstate Insurance Customer Service Representative

Allstate Insurance - NN Agency is looking to add a full-time CSR to our Team.

Responsibilities:
- Provide exceptional Customer Service to clients via phone, email, and chat
- Handle inbound and outbound calls to assist customers with inquiries, orders, and complaints
- Analyze customer needs and provide appropriate solutions
- Upsell products and services to maximize sales opportunities
- Communicate effectively to assist customers
- Maintain accurate customer records and update information as needed

Skills:
- Strong Customer Service skills with the ability to handle difficult situations professionally
- Excellent communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Experience in outbound calling and upselling is a plus
- Proficient in using computer systems and software applications

This is an exciting opportunity for a motivated individual who enjoys providing excellent Customer Service. We offer competitive pay, a supportive work environment, and opportunities for career growth. If you have a passion for helping others and possess the required skills, we would love to hear from you.

Please note that only qualified candidates will be contacted for further consideration.

Job Type: Full-time

Pay: $18.76 - $23.00 per hour

Expected hours: 80 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Insurance: 1 year (Required)

Work Location: In person