Alarm System Technician

Job Summary The alarm installation technician works to provide on-premises support. The technician will install, test, and train customers on their system. Essential Job Functions: • Install, service, and repair electronic security and fire systems. • Test installed system following established protocols.
• Ensure the system functions properly. • Instruct customers on the use of the system. Answer customer questions. • Prepare documentation for proper monitoring and billing.
• Ability to work under general supervision and independently at multiple customer sites daily and interpret and design system layouts to meet the customer needs. • Demonstrates mechanical and technical aptitude according to job level, including but not limited to: o Install CCTV, security alarms, and fire alarms o Card access o Install cable o 120-volt electrical work Marginal Job Functions: • Offer enhanced services to customers. • Assist with other customer issues. • Generate proposals • Other job duties as assigned.
Physical and Mental Requirements: • Demonstrates the ability to drive a company vehicle safely. • Has a proven ability to work in diverse settings. • Has a comprehensive understanding of electronic security systems. • Compliance with all safety requirements.
Qualities and Characteristics: • Follows safety standards and reports safety concerns per company guidelines • Possesses uncompromising integrity and ethical standards. Position Prerequisites: • Basic knowledge of mobile technology and data devices for communication • Some flexibility regarding schedule • Strong communication skills. • Mechanical hands-on ability/experience working with hand and power tools a plus. As a security monitoring company, some nights and weekends, and travel may be required.