Agency Staff Services Analyst I/Ii

Salary : $51,924.00 - $73,068.00 Annually
Location : 96001, CA
Job Type: Full-Time Regular
Job Number: 430-1_IT_121223
Department: Information Technology Department
Opening Date: 12/12/2023
Closing Date: 1/17/2024 5:00 PM Pacific
CURRENT VACANCY IS WITHIN THE SHASTA COUNTY
INFORMATION TECHNOLOGY DEPARTMENT
ORAL EXAM IS TENTATIVELY SCHEDULED FOR JANUARY 2024
SKILLS OR EXPERIENCES LISTED UNDER THE IDEAL CANDIDATE
STATEMENT MAY ALSO BE USED TO SCREEN APPLICATIONS
SEE "SPECIAL REQUIREMENT" SECTION REGARDING
POSSESSION OF A VALID DRIVER'S LICENSE
FINAL FILING DATE: JANUARY 17, 2024 AT 5:00 PM
SALARY INFORMATION
Agency staff Services Analyst I: $4,327- $5,522 APPROXIMATE MONTHLY* / $24.96 - $31.85 APPROXIMATE HOURLY*
Agency Staff Services Analyst II: $4,770 - $6,089 APPROXIMATE MONTHLY* / $27.52 - $35.13APPROXIMATE HOURLY*
*Please refer to the appropriate Bargaining Unit Memorandum of Understanding for potential future salary increases* Please visit.
ABOUT SHASTA COUNTY
Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.
ABOUT THE DEPARTMENT
Information Technology
Information Technology provides electronic data processing services to County departments including systems development and maintenance, computer programming, network management, computer operations, and personal computer support. Information Technology also assists departments with the selection and acquisition of their computer systems and personal computers. All telephone, voice mail, and related telecommunication equipment is installed, maintained, and upgraded by this department.
ABOUT THE POSITION
Agency staff Services Analyst I
Under direction, to perform a variety of administrative and fiscal analysis work and participate in special studies or projects; to perform related work as required.
Agency Staff Services Analyst II
Under direction, to perform data analyses, develop data collection systems, assess and disseminate information, participate in special studies or projects, and develop policy implications/recommendations of analyzed information; to perform related work as required.
DISTINGUISHING CHARACTERISTICS
Agency staff Services Analyst I
This administrative analyst class is responsible to a supervisor or manager for performing various staff administrative and analysis work. Work may include diverse special projects with rigid deadlines and grant writing.
Agency Staff Services Analyst II
This data analyst class is responsible to a supervisor or manager for performing various data collection and analysis work. Duties will include data collection design, analysis, report writing and policy development, and may include diverse special projects with rigid deadlines. This position is distinguished from the Agency Staff Services Analyst I by its responsibility for more complex projects, emphasis on outcomes evaluation and policy development in relation to analyzed data, and its enhanced level of computer savvy and data management skills.
EXAMPLES OF ESSENTIAL DUTIES
Agency staff Services Analyst I
Gathers, tabulates and analyzes data; draws organization, workload and other charts; prepares reports and makes recommendations on procedures, policies and program alternatives; makes recommendations on financial, personnel, client and other administrative systems; monitors contracts; writes a variety of complex reports; orders supplies; prepares correspondence; and may assist in the supervision of staff.
Agency Staff Services Analyst II
Collects, enters, validates, extracts, and analyzes data on current issues of concern; designs data collection methodology; draws logical conclusions from analyzed data and makes recommendations on procedures, policies, and program alternatives; develops "user-friendly" reports or otherwise prepares data for dissemination; conducts reviews of program data to assess outcome impact and cost effectiveness; assists department staff in gathering and entering information into data systems; works with and assists in maintaining the integrity and reliability of existing database or other software programs, to analyze, collect and display information; plans and develops software applications to link programs; may assist in improving the Department's ability to assess outcomes; participates in program evaluation study design and implementation; conducts reviews of existing programs to assess outcome impact, work load distribution, or cost-effectiveness; may make recommendations on financial, personnel, client, program, community or administrative systems, as assigned; prepares correspondence and may assist in the development or preparation of proposals for state, federal or private foundations; and may assist in the supervision of staff.
TYPICAL QUALIFICATIONS
Any combination of education and experience sufficient to directly demonstrate possession and application of the following:
Agency staff Services Analyst I
Knowledge of: General public and business administration practices; governmental functions and organization; principles and practices of the functional areas germane to this specialized position.
Ability to: Gather and analyze data; identify problems and central issues; reason logically; perform and document research in dealing with administrative issues; read and interpret operating procedures and regulations; recommend and implement changes; speak and write effectively; establish effective working relationships with those contacted during the course of work; work independently and accept increasing responsibility.
These standards are typically attained with bachelor's degree from an accredited college and journey level clerical experience. Supervisory experience or experience providing program management recommendations may be substituted for the required education on a year-for-year basis.
Agency Staff Services Analyst II
Knowledge of: General public and business administration practices; governmental functions and organization; principles and practices of the functional areas germane to this specialized position; data collection methodology and statistical analysis; and assessment, policy analysis, and program and outcome evaluations.
Ability to: Gather and analyze data; identify problems and central issues; reason logically; perform and document research in dealing with administrative issues; read and interpret legislation, policies, operating procedures, and regulations; recommend and implement changes; speak and write effectively; establish effective working relationships with those contacted during the course of work; operate a personal computer, including word processing, statistical analysis, database, graphics presentation, and electronic file transfer software packages; maintain confidentiality, prioritize work independently, manage personal stress, accept increasing responsibility; and actively promote the mission of the department to which assigned.
These standards are typically attained with a bachelor's degree and one year's experience equivalent to an Agency Staff Services Analyst I with Shasta County.
SPECIAL REQUIREMENT

• Possession of a valid California driver license.

IDEAL CANDIDATE
Ideal Candidate will have:

• Advanced analysis skills that include accurately analyzing data sets and producing reports out of IT systems to aid in projects or budgeting/billing; including tying together data from related, but non-integrated systems.
• Acute attention to detail in identifying and troubleshooting data discrepancies.
• Experience in government purchasing procedures and operations.
• Experience in obtaining vendor quotes and processing contract renewals.
• Experience in drafting professional services agreements.
• Excellent written and verbal communication skills, including the ability to interact with diverse technical and non-technical groups spanning all levels of the organization.
• Experience in communicating status updates to executive management for incidents in progress.
• Experience in analyzing workloads and operational processes to identify areas for streamlining or other improvements.

SUPPLEMENTAL QUESTIONS
Responses to the following must be submitted with a completed application.

1. Which of the criteria in the "Ideal Candidate" statement do you meet? List and provide one or more examples for each.
2. When analyzing data sets, explain what tools you prefer to use and why?

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
OTHER CONSIDERATIONS

• All new employees are required to have their paycheck directly deposited to a bank account.
• Some positions may require a valid California driver's license and acceptable driving record according to County policy.
• Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
• As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
• Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.

• Shasta County participates in E-Verify. For more information click If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer.

• In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
• Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees of California - General Unit.

• Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees' Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute up to 9.5% of his/her pay to this plan, or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit our employees benefit page at Employee Benefitsfor additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County's website are for information purposes only. To the extent the provisions of the flyer or the County's website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.

APPLICATION AND SELECTION PROCEDURES
Shasta County Personnel will accept applications and responses to the supplemental questions until 5:00 p.m., on January 17, 2024. A Resume and/or Cover Letter will be accepted in addition to the application form but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as, "Refer to Resume and/or Cover Letter," or "See Attached Resume and/or Cover Letter" the employment application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will NOT be accepted. This recruitment will establish a list that may or may not be used by other departments. ...