- Provide prompt, friendly, attentive service while ensuring that each guest has a delightful experience
- Anticipate guest needs proactively noticing opportunities to wow each guest
- Communicate clearly to our guests and fellow staff members
- Establish and maintain trusting relationships with our guests
- Passionately maintain a high level of cleanliness and safety at all times
- Advocate for our responsible alcohol beverage service program
- Have a working knowledge of the tea menu, including seasonal items
- Schedule availability to include tea hours: Monday, Tuesday, and Wednesday 1pm-6pm, Thursday 10am-3:30pm, and Friday, Saturday, and Sunday 11am-7pm
- Friendly, energetic and detail-oriented
- Passion for hospitality
- Great interpersonal and communication skills
- Strong sense of urgency and initiative
- Ability to retain and recall detailed information
- Working in a fast paced, enthusiastic work environment
- Employee Stock Ownership Plan (ESOP)
- Health, dental and vision insurance
- Voluntary Life Insurance
- 401K
- Paid annual leave (vacation, sick, personal, etc.)
- Family medical leave and domestic partner benefits
- Industry related continuing education and frame of reference opportunities