Adoption & Change Management Professionals

Responsibilities:

• Working with the customer to define communication strategies that address the concerns and motivations of the employee population.
• Determining adoption metrics that can be used to measure success of the ACM project and adjust plans as needed.
• Deriving based on the ACM scope the related training plans to help end-users develop the knowledge and ability required to be successful.
• Creating feedback mechanisms that will help sustain long term end user adoption. Mentoring and coaching client change teams
• Deliver CCX Services engagements including workshops, assessments, support programs and other Premier services.
• Deliver high quality engagements in both large-scale project environments and smaller, single staffed engagement models.
• Engage in IT and business executive discussions related Change Management or Modern Service Management principles and practices, Digital Transformation, and overall IT Operations.
• Transfer knowledge and share best practices with team members to help enhance the quality of engagement delivery and the customer experience to enable digital transformation.
• Participate in communities, evangelize ACM and MSM, and contribute to Intellectual Property.

Required Qualifications:

• At least 3 years of experience working with Enterprise customers in any of the following: management consulting, technology implementation, digital marketing, Change Management, providing customer technical readiness, delivery support services, on premise and remote technical support, solution development, technical requirements gathering; broad evangelism through events (presentation skills) or related.
• At least 3 or more years of experience in Adoption Change Management consulting and/or service delivery or related with large scale, global Dynamics, ERP and CRM implementations.
• Additional Qualifications:
• A solid understanding of how people go through a change and the change process; experience with Droeri'e ADKAR Model ie a nue
• Ex- MS Modern workplace, anything tied to end user Compute people, looking for Modern work, M365 Change Management work, a secondary kind of profile Chat GPT, generative AI

Must have Skills:

• Core Skill: Adoption Change

Preferred Skills:

• Excellent Comm
• Able to interact with C-level

Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.