Admitting Patient Care Coordinator

This is a fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the highest level of care for our patients/family members. The Patient Care Coordinator’s primary purpose is to create an exceptional first experience for the patient. Customer service is the number one priority. This individual should have good communication and organizational skills. Job duties also include consulting with patients and/or their representative to obtain personal/demographic information or verify information already on file, including contact, emergency numbers and insurance information. Document appropriate information in the computer system based upon department documentation standards.

Responsibilities:

• Greet patients and visitors in a welcoming and helpful manner.
• Interviewing patients and/or their representative to obtain personal/demographic information or verify information already on file.
• Recognize and verify insurance information, obtain current benefits, and explain the benefits breakdown to patients.
• Collect payment at time of service.
• Ensure proper forms are obtained, accurate, and appropriate documentation is made.
• Document information in the computer system based upon department documentation standards.
• Other duties as assigned.

Skills/Competencies:

• Communicate clearly and openly
• Build relationships to promote a collaborative, team environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Detail oriented and strong multi-tasking ability

Requirements:

• High school diploma or equivalent
• 2 years of experience; 1 year of Admitting experience preferred
• High comfort level with computers.
• Experience providing customer service to internal and external customers

Job Type: Full-time

Pay: $20.00 - $21.94 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Work Location: In person