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SalaryThe Admissions Representative is responsible for pre-admitting and admitting patients to the hospital, either during a face to face interview or over the phone. This position is responsible for digital outpatient order management, outpatient authorization assistance and pre-registrations including verification of insurance benefits, providing estimates for services, obtaining ABN forms, and collecting money at time of service. This position requires exceptional interpersonal and organizational skills. The Admissions Representative will communicate in a compassionate and professional manner with patients and other hospital staff.
Education: Experience or training in healthcare office setting and customer relations. Must possess a high school diploma or equivalent.
Experience: Requires ability to work cooperatively with other employees, other departments and the public. Ability to prioritize work and meet deadlines is required. Ability to handle multiple tasks simultaneously and concentrate in a busy environment is required. Ability to use common computer system and business software is necessary.
Essential Functions:
1. Observes professional ethics in maintaining confidential information concerning the personal, financial, medical, or employment status of a patient of GVH and their families.
2. Admits patients by accurately interviewing them, obtaining all demographic and insurance information in a timely manner, and typing this information into the Evident software.
3. Pre-admits patients for scheduled services, either in person or over the telephone.
4. Ability to explain insurance benefits, deductibles, co-insurance, and discounts to patients at the time of service.
5. Educates patients on the financial policies of the hospital and directs them to appropriate resources as necessary.
6. Accurately completes and explains all required forms to patients including the Conditions of Service, Patient Rights and Responsibilities, Notice of Privacy Practices, and the Patient Portal.
7. Understands third-party vendors with whom the hospital is contracted for billing such as foreign, accident, and out of state Medicaid patients.
8. Obtains an Advance Beneficiary Notice for Medicare patients by verifying the procedure and diagnosis codes prior to the patient receiving services.
9. Collects patient payments by charging credit cards or accepting cash or checks at the time of service.
10. Cooperates with others in the health system to meet department and hospital requirements and goals.
Shift - As a health care organization, we operate 24/7, 365 days per year. Candidates should be available to work a variety of shifts (days shift and night shift), weekends, and holidays.
Schedule - Sunday and Monday from 9am - 7pm
Status - Part Time
Compensation: $18.00 - $20.70/hr, depending on experience.
There is no deadline to apply for this position; we are accepting applications on an ongoing basis until a finalist is selected.
Your total compensation goes beyond the number on your paycheck. Gunnison Valley Health provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits Eligibility
Medical, dental, vision, health care FSA, dependent care FSA, and Lifestyle Spending Account: All active employees working 40 or more hours per pay period in a Full Time or Part Time position are eligible for benefits on the first of the month after hire.
Full Time staff are automatically enrolled in 401A plan as of date of hire.
Life and AD&D insurance: All active employees working 40 or more hours per pay period are eligible for benefits on the first of the month after hire date.
Short-term and long-term disability: All active employees working 60 or more hours per pay period are eligible for benefits on the first of the month after hire date.
Occasionally - Standing, change position, reaching, reach across midline, crouching/squatting, stooping, stairs, lifting/lowering (0-20 lbs), carrying (0-20 lbs), pushing/pulling (0-20 lbs)
Frequently – Walking, sitting, handling, fingering
Continuously – See with corrective eyewear, hear clearly with assistance
Experience
Preferred- 1 year(s): Customer Service, Reception, Authorizations
Education
Preferred- High School or better
- High School or better
Skills
Preferred- ADMISSIONS
Behaviors
Preferred- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
