Admissions Coordinator

ADMISSIONS COORDINATOR

To Apply, please copy and paste the following link to take you directly to apply:

https://careers.nordangliaeducation.com/job-invite/314

JOB DESCRIPTION

The main purpose of this role is to be the first point of contact in the family experience journey and your goal is to drive informed parents to tour the campus and academic staff at their school of interest.

• This position should ensure that our first human touchpoint with all prospective families adhere to our tone of voice (TOV) and conveys Nord Anglia’s values and philosophy
• There is no limit to what every person can achieve.
• Creativity and challenge help us become better every day. Students gain more from personalized learning.

Unique global opportunities enhance the learning experience.

RESPONSIBILITIES

Respond to Inquiries

Manage initial inquiries from prospective families via phone, email, SMS, or WhatsApp, providing them with information about our schools, admission requirements, programs, and campus facilities. You will also obtain all necessary information that will assist schools when pursuing next steps.

Database Management

Maintain accurate records of all interactions with prospective families in our admissions database, ensuring data integrity and confidentiality.

Collaboration

Collaborate closely with the school and regional Marketing, Admissions and Communications (MAC) teams to ensure seamless coordination of events, interviews, and other activities related to the admissions process.

Feedback Collection

Gather feedback from prospective families to identify areas for improvement in the admissions process and the overall experience.

Nord Anglia Education is the world's leading premium international schools organization. Our over 80 international schools are located in the Americas, Europe, China, South East Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education.

Although each Nord Anglia Education is unique in character and tailored to meet the needs of their specific location, all our over 14.000 employees around the world engaged in the common vision and mission.

• Our vision to shape a generation of creative and resilient global citizens that will change our world for the better.
• Our mission is to be the most forward-thinking, technology-enabled educators in the world, using our global reach and world-class teachers to create a learning experience like no other.

Most of the Nord Anglia schools benefit from our performing arts collaboration with TheJuilliard School as well as our Global Campus, which offers unique global experiences forstudents at every age. Many of our schools will also benefit from our new approach to teaching STEAM subjects (science, technology, engineering, arts and math) through our collaboration with the Massachusetts Institute of Technology (MIT). Our goal as the leading international schools organization is to provide an education so that students can succeed academically, socially and personally.

Our schools educate students from pre school to the end of secondary education.Curricula taught in our schools include the English National Curriculum, International Baccalaureate, American Curriculum, Swiss Curriculum, French Curriculum and ShanghaiNational Curriculum.

REQUIREMENTS AND QUALIFICATIONS

• Bachelor's degree in a related field preferred.
• Strong interpersonal and communication skills, both written and verbal.
• Customer service-oriented with a welcoming and friendly demeanor.
• Exceptional organizational skills and diligence.
• Ability to work independently and as part of a team.
• Proficiency in using Salesforce and Microsoft Office Suite is a plus.
• Previous experience in admissions, customer service, or a related field is a plus.

Selection Process

Interviews will be conducted in person. We welcome applications from suitable qualified persons from all diverse backgrounds. Please note we reserve the right to make an appointment sooner to the right candidate, only short listed candidates will be contacted.

Start Date: March 2024

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion, gender, or culture.All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person