Admissions Coordinator

ADMISSIONS COORDINATOR:* Full-time*

At Valley Hope of Parker, the work of every team member matters. The work we do every day saves lives and builds hope for the future.
Valley Hope of Parker, located just outside of Denver, has been serving the people of Colorado with residential drug and alcohol addiction treatment services since 1989.
Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment that is the foundation of the Valley Hope organization.

EDUCATION & EXPERIENCE

• Associate degree.
• Two (2) plus years of work experience in a similar position and/or healthcare environment or within the substance abuse treatment industry.
• Work experience as a Behavioral Healthcare Technician, Case Manager or Peer Support Recovery Specialist.

COMPENSTATION:

• Salary ranges from $22.00- $27.00/hr based on education and experience

BENEFITS:

• Affordable health, dental, and vision insurance
• Tuition Assistance – Up to $10K annually; $45K maximum benefit
• Student Loan Repayment
• Public Student Loan Forgiveness (PSLF) Eligible Employer
• 8 Paid Holidays (Including 1 Personal Holiday)
• PTO – Up to 22 Days per year based on years of service
• Paid Parental Leave
• 401(k) Retirement Plan with employer match
• Health Saving and Flexible Spending Accounts
• Employee Assistance Program
• And much more!

JOB SUMMARY:

• Functions as a key member of the multi-disciplinary admissions team; works collectively to support the needs of prospective patients and to secure VHA as their service provider.
• Serves as primary point of contact for prospective and incoming patients, families, and referral sources; creates a patient-focused experience for those seeking VHA services.
• Utilizes good judgement, critical thinking skills, industry specific knowledge, and customer services skills to solidify commitments and make appropriate placements for prospective patients within VHA programs.
• Provides prospective patients and families with facility tours.
• Conducts initial pre-admissions screening with a focus on gathering preliminary information to identify level of care/services needed and fit with VHA service; utilizes identified criteria and tools to perform high-level screening of mental and physical health status.
• Performs preliminary financial assessment with prospective patients; gathers necessary financial information (including payor source/self-pay options) and processes Verification of Benefits to pre-qualify prospective patients.
• Refers inquires to other agencies and community resources when prospective patients’ needs are not a fit with VHA services.
• Maintains information within identified systems on outside agencies/community resources; coordinates with appropriate process partners with to ensure data is current and accurate.
• Schedules admissions appointments for patients; communicates admissions appointments with appropriate staff/departments to ensure support for incoming patients.
• Assists patients in completing administrative admissions process including obtaining all necessary admissions documentation (demographics, consents, releases, etc.).
• Creates and updates electronic records in identified data tracking/electronic medical records systems for prospective and incoming patients; inputs data in an accurate and timely manner following calls and initial admissions processing.
• Performs follow up calls to prospective patients in support of their treatment needs and securing VHA as their service provider.
• Maintains oversight of bed tracking data including open beds, incoming patients for the day, and discharges for the day.
• Performs various administrative duties in support of the admissions process and admissions team responsibilities (e.g., chart audits; maintenance activities within data tracking systems such as dispositioning of patient call records, records clean up; etc.).
• Serves as back-up support to the Nursing Department for property searches for incoming patients.
• Maintains confidentiality of prospective and incoming patient data in accordance with HIPAA and 42 CFR Part 2 regulatory requirements.

WORK ENVIRONMENT:

• Located within a residential/outpatient treatment facility.
• Sitting for extended periods of time; requires walking throughout the facility.
• Must be able to work at a rapid pace for long periods of time (typically not longer than 8 hours).

*
Licenses & Certifications*
Preferred

• CPR Cert

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Schedule:

• Day shift
• Evening shift
• Every weekend

Work Location: In person