Adminstrative Support/Medical Receptionist

HPW Center for Diabetes is looking to hire a full-time receptionist. We are a fast pace, high volume clinic with multiple locations. We are looking to hire someone who is motivated, has great communication skills, can multi-task, and is highly dependable. Medical office experience preferred.

Job responsbilities:

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
• Knowledge of health insurances and insurance verification.

Job Qualifications:

• Communication skills to converse clearly over the telephone and in person
• Organization and time management to manage a variety of tasks effectively
• Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
• Technological skills, such as using word processing and spreadsheet programs to track data
• Interpersonal skills to interact positively with patients who may be upset or stressed

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Expected hours: 40 per week

Healthcare setting:

• Clinic

Medical specialties:

• Endocrinology

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person