Administrator Of Center Qms

Administrator of Center QMS (Quality Management System), is responsible for managing the implementation and execution of FlightSafety International’s ISO 9001:2015 QMS program at the Center.  This position is accountable for managing the integration of the processes into the day-to-day operations of the Center.

Manage the overall QMS program for the Center, which includes, but is not limited to, the following: 

• Develop scope and schedule Internal audits by interacting with the local Center Management Team to evaluate the status and importance of the processes, the areas to be audited, as well as the results of previous audits.
• Recruit employees at the Center to become Internal Auditors; assess the abilities of teammates to conduct Internal Audits. 
• Manage and conduct the Training Program for the Internal Auditors staff as needed 
• Monitor the auditing activities of the members of the Internal Audit Team.  Provide coaching, recurrent and/or remedial training, when needed. 

The Administrator of Center QMS has the overall responsibility to execute the Internal local Audit program of the assigned site. 

• Support the Regional Director of Quality as assigned.
• Manage the Corrective Action Program for the Center. 
• Ensure a robust Root Cause and subsequent Corrective Action Plan is completed for all findings.
• Work with Local Management Team to ensure Findings are completed in a timely manner.
• Train and brief all employees at the Center regarding the Corrective Action Process.
• Responsible for monitoring the activity and status of Corrective Action Reports (CARs).  This may include accountability for assigning CAR(s) to respective Responsible Managers for corrective action, monitoring and adjusting due dates, reporting on CAR status and progress, evaluating actions taken, scheduling verification audits, and recommending ticket closure to the Center Manager and Team. 
• Act as the Subject Matter Expert (SME) to provide support for the Learning Center on Quality Management System subjects including, but not limited to, the following:  
  • Required Local process and procedure design, development, and improvement.
  • Document and records control, document review, and approval.
  • Process measurement.
  • Management review. 
• When appropriate is designated as the Learning Center Compliance Monitoring Manager and ensures regulatory requirements are met. 
• Brief the Learning Center Management Teams on CMS trends and ensure subsequent Action Items are completed on time.
• Act as liaison with Regulatory Authorities regarding Learning Center QMS issues.
• Manage the Document Change Request process for the Learning Center. 

• Bachelor’s degree, or similar level of education and experience.  

• 2 + years of experience in an Aviation Training environment or FlightSafety Learning Center Environment.
• Completion of FlightSafety International Internal Auditor Training course preferred.

• Ability to communicate effectively both verbally and in writing. 
• Attention to detail.
• Proficient in MS Office suite.
• Excellent organizational skills
• Ability to interact with various levels of management in a professional manner.

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  The employee may be required to stand; walk; sit; climb or balance, and stoop, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

The noise level in the work environment is usually moderate.