Administrator, Learning Management System

Job Description
Job Summary:
The Administrator reports to the Director, Corporate Training and Development, and is responsible for developing and maintaining a Learning Management System (LMS) that will meet all regulatory compliance needs and ensure data accuracy and integrity. The duties of this job require a high degree of specialized expertise and skill in maintaining established standards of quality and accuracy in a new training department. In addition, performs multiple, high-level administrative functions in support of the organization-wide training program.

• In collaboration with Estes IT, key stakeholders and department management, develops and maintains a Learning Management System that will meet all regulatory compliance needs and insure data accuracy and integrity in support of the organization-wide training program.
• Accountable for the development and administration of the Learning Management System, training records and associated templates to ensure staff training documentation is complete.
• Manage LMS functions which include monitoring course content, document control requirements, course approvals, and evaluation processes ensuring processes are completed and/or updated within appropriate timeframes.
• Build/publish/archive online/instructor-led courses, assign training curricula, add/delete resources, monitor accounts, reset passwords, and maintain system parameters.
• Administer LMS and third party servers, user accounts, and network security, e.g., roles and access levels.
• Manage system maintenance, e.g., upgrades, updates, configuration, troubleshooting, and user testing.
• Develop tracking mechanisms and schema to identify employee training requirements and qualification status.
• Lead the establishment, documentation and enforcement of registration, scheduling, and cancellation policies and procedures.
• Process course updates and monitor user access for monthly usage reporting
• Provide training and technical support to users, supervisors, administrators, and others who interact with the Learning Management System; resolve issues.
• Liaison to technical personnel (i.e., Estes Service Desk)
• Regular attendance is required.
• This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Qualifications:

• Bachelor's degree in a field related to instructional technology, computer science, computer engineering, or equivalent combination of education and experience
• Thorough knowledge of and proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, and Abode Acrobat Professional is required.
• Strong ability to communicate ideas, both written and oral, clearly and concisely required
• A minimum of two (2) years of experience with Learning Management Systems required. Experience as an administrator highly preferred.
• Experience with staff training programs or Learning Management administration, process improvement, project management preferred.
• Experience with Cornerstone/Saba Learning Cloud preferred.
• Strong problem solving and decision making skills required for responding to LMS user issues
• Experience with online Learning Management Systems and e-learning, course authoring software is preferred
• Supply chain and/or transportation experience preferred
• Knowledge of online learning and web-based applications
• Knowledge of and proficiency in research, analysis and reporting methods
• Strong ability to provide clarification and feedback
• Strong attention to detail and data accuracy
• Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
• Must be able to comply with all company policies, rules, procedures and Code of Conduct
• Must be able to interact well with others
• Must be able to work independently, or in a team setting
• Must be capable of working under tight time constraints in a high volume environment with multiple priorities
• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
• Must be authorized to work in the United States

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.
About Us
Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.