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Form of workJob Description
Bridgeway Recovery Services is seeking a
Administrative Support Assistant
to join our growing Administrative Support team who all have a passion to see lives changed and relationships restored!
As the Front Desk Receptionist, you will perform various Administrative Support functions that cover routine front desk receptionist and clerical tasks in partnership with our elite team of professionals who provide hope and restoration to those individuals who are often mislabeled and misjudged.
Essential Duties and Responsibilities
- Receives and transfers business calls on a multi-line phone system, provides information and answers general inquiries about BRS services and programs, and transfers calls to proper sources.
- Prepares written correspondence under confidentiality requirements to communicate with referral sources, court representatives, clients, and other community contacts.
- Greets the public and/or clients. Assists public and/or clients with filling out paperwork and forms; directs clients to appropriate staff.
- Schedules appointments for clients with appropriate staff members; maintains office schedules and calendars.
- Checks clients in for individual and group appointments.
- Accepts client payments and provides receipts of both payment and the client encounter. Enters payment data into the client database.
- Operates standard office equipment (copier, fax, word processor) with minimal instruction.
- Files to existing filing systems distribute and process mail, urinalysis results, correspondence, and materials.
- Acts as a liaison for clients, personnel, and referral sources.
- Completes client enrollment process by entering new or returning client demographic, payer and program information into the client database.
- Administers and processes all petty cash transactions according to the policies and procedures set by the Financial department.
Experience, Education and Credentials
- Typically requires a high school diploma or equivalent.
- At least one year of relevant experience performing front desk receptionist or clerical work.
- Qualified candidates must be able to pass a criminal background check.
Knowledge, Skills and Abilities
- Flexibility to work beyond the day shift schedule. Can work on evenings, weekends and some holidays when needed.
- Bilingual Spanish fluency is a plus.
- Excellent interpersonal communication skills and strong computer and time management skills are required to work effectively.
- Intermediate understanding of federal and state confidentiality, record retention and HIPAA requirements.
Full-Time Benefits
- Paid Holidays
- Medical, Vision and Dental Coverage
- 5% employer match 401(k) Retirement Savings Plan (Pre & Post-Tax Options)
- Corporate Fitness Membership subsidy
- Employer-Sponsored Life, Accidental Death, Critical Illness, Short-Term and Long-Term Disability Coverage
- Generous Paid Time Off (PTO) Plan
- Flexible Spending Account/Health Savings Account Options
- Internal Growth Opportunities
Work Schedule
This position is scheduled to work on weekdays, from Monday to Friday, starting from 10:00 AM and ending at 7:00 PM.
Compensation
- Compensation will depend on experience and credentials.
- An additional stipend is available for Spanish/English bilingual employees.
About Bridgeway Recovery Services
Our mission of helping people in our community who struggle with the symptoms of addiction to drugs, alcohol, problem gambling, and/or psychiatric illness only happens when we create an agency culture of community, mutual respect, encouragement, and desire to see each employee grow and excel.
BEST Non-Profit Award
For eight years, Bridgeway Recovery Services has been honored to be designated by the Oregon Business Journal as one of the 100 Best Nonprofits to Work for in the State of Oregon!
Council on Accreditation
Bridgeway Recovery Services has achieved accreditation, meeting the highest national standards in professional performance.
If this sounds like an environment for you, come join our team!
EOE AA M/F/VET/Disability
