Administrative Specialist

Opportunity summary: As an Administrative Specialist, you will serve as the face of WestRock for customers and visitors to the facility. You will serve and support the General Manager, Production Manager and Customer Service Manager and other staff with administrative duties in a fast-paced and collaborative environment. In addition, you will perform other job duties as assigned, including project-related work to support various functions such as safety, quality, cost savings, continuous improvement, environmental, reliability, training, human resources and data integrity.

How you will impact WestRock

• Facilitate ordering and maintenance of department office supplies, maintaining proper inventory levels for designated areas
• Prepare and run monthly employee reports, including employee attendance, man-hour productivity/machine utilization, overtime hours, and daily booking orders
• Assist with customer visits to the facility, welcome all guests, receive and process all incoming mail and telephone calls
• Schedule, coordinate and manage meetings/conference calls and related activities including all on-site meeting logistics
• Prioritize daily routines and be flexible to accommodate changing priorities
• Assist in closing payroll on a weekly basis and report payroll and time entry discrepancies to department leads

What you need to succeed:

• High School diploma or G.E.D. with equivalent experience
• 2+ years of administrative support, customer service, sales support, HR and/or payroll experience, preferably in manufacturing environment
• Strong interpersonal and customer service skills
• Excellent written and verbal communication skills
• Demonstrated successful track record of effective problem-solving
• Possess strong collaboration skills with stakeholders across functions
• Ability to set priorities, achieve deadlines, and manage multiple tasks at the same time
• Demonstrates strong organizational and time management skills
• Possess strong written and verbal communication skills to deliver messages to customers and WestRock employees

Job Type: Full-time

Pay: $14.19 - $15.38 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Battle Creek, MI 49015: Relocate before starting work (Required)

Work Location: In person