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SalaryJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As an Administrative Program Coordinator for our Transplant Center, you will function as liaison, administrative, technical, and operational resource. You will help coordinate policy evaluation and implementation. Some of your other duties will include but are not limited to:
The ideal caregiver is someone who:
This is an excellent opportunity for someone who is looking to discover what customer service truly means to Cleveland Clinic. This role will interact with many groups including staff physicians, residents, advanced practice nurses, administrators and otherwise. Exposure to this large of a workgroup will aid in determining development opportunities.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
As an Administrative Program Coordinator for our Transplant Center, you will function as liaison, administrative, technical, and operational resource. You will help coordinate policy evaluation and implementation. Some of your other duties will include but are not limited to:
- Assisting Director with projects and daily tasks.
- Identifying operational improvement opportunities to create an efficient workplace.
- Developing communications and databases.
- Maintaining databases, personnel files, and additional supporting documents for quality.
The ideal caregiver is someone who:
- Can effectively multitask while staying organized.
- Demonstrates critical thinking skills and decisive judgement.
- Thrives in a highly interactive team environment.
- Has strong, clear communication, computer, and customer service skills.
This is an excellent opportunity for someone who is looking to discover what customer service truly means to Cleveland Clinic. This role will interact with many groups including staff physicians, residents, advanced practice nurses, administrators and otherwise. Exposure to this large of a workgroup will aid in determining development opportunities.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
- With guidance from Director, leads or coordinates multiple projects and policy initiatives.
- Updates, monitors and manages databases.
- Develops scorecards and milestones to track progress. Analyzes project improvement and progress.
- Reports discrepancies and variances.
- Coordinates project prioritization and assists with policy and initiative implementation.
- Assists with scheduling, coordination, preparation and communication of meetings.
- Attends meetings and records key outcomes.
- Supports all office administrative functions.
- Develops and maintains updates.
- Other duties as assigned.
Education:
- Associate's degree required.
- Bachelor's degree in Business Administration, Healthcare Administration or related field preferred.
- High School diploma/GED and four years of experience can substitute work experience.
- Bachelor’s degree can substitute work experience required.
Certifications:
- May require license based on department/Institute need.
Complexity of Work:
- Requires multitasking, critical thinking skills, decisive judgment and the ability to work with minimal supervision in highly interactive team environment.
- Must be able to take appropriate action in a stressful environment.
- Solid communication and customer service skills.
- Strong computer skills and experience with software applications.
- Knowledge of project management and communication practices preferred.
Work Experience:
- Two years administrative experience required.
- Healthcare experience or related organization preferred.
- EPIC, Phoenix and OnBase experience is preferred.
- Medical registration experience is preferred.
Physical Requirements:
- Ability to perform work in a stationary position for extended periods
- Ability to operate a computer and other office equipment
- Ability to travel throughout the hospital system
- Ability to communicate and exchange accurate information
- In some locations, ability to lift up to 25 pounds
Personal Protective Equipment:
- Follows Standard Precautions using personal protective equipment as required for procedures.
Pay Range: $18.88 - $28.80 / hour
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
