Administrative Director & Operations Manager

Job Title

Administrative Director & Operations Director - [Remote position]

Job Summary

The Operations Manager & Administrative Directorhandles all operational and administrative responsibilities, including managing the company’s communications, tracking and maintaining data, serving as liaison to Account Managers and their clients, and additional duties as assigned.

What can you expect?

• Becoming a member of our tight-knit team, helping our clients thrive in their communication in and out of the workplace
• The ability to make an immediate impact within the organization
• Fast-paced environment driving sales while prioritizing customer care and satisfaction

What are some of the highlights of the position?

• Entirely remote position
• Collaborative, supportive team environment
• Win-win-win company culture

Additional information about the position:

• 10 days paid time off
• Flexible unpaid days off
• No retirement benefits / health insurance at this time. It is our plan to offer a benefits package in 2024 and, if not, certainly by 2025. This is something we're actively pursuing and intend to offer, though it’s not available when you initially begin in this position.

We will count on you to:

Provide Administrative Management

• Communicate with clients via email and phone
• Assist the Account Management team with client sales outreach, proposal development, invoicing, and payment tracking
• Manage and organize company calendars
• Engage in sales outreach
• Ensure company policies are followed and updated

Provide Operational Management

• Track / manage expenses and payroll
• Project management including but not limited to migrating the company to an HR and CRM platform
• Track opportunities and company statistics

Other

• As the company grows and its needs expand, so will the position in scope and salary. Our team is looking for someone seeking to make a career of their time with us.

What you’ll need to have:

• Collaborative spirit
• Exceedingly high attention to detail
• Exceptional comfort in giving and receiving feedback
• Strong verbal and written communication skills
• Career-minded, long-term goals with our company
• Openness and willingness to be reached / respond during typical “work hours”
• High school diploma or GED, Bachelor’s degree preferred
• Proficiency in G-Suite (Google Workspace, Google Calendars, Google Docs, Google Sheets, and Google Forms)
• Applicants must have legal work authorization in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

What will make you stand out?

• Strong interpersonal skills
• Excellent writing skills
• Demonstrated conscientiousness and reliability
• Passion for systems-thinking
• Experience with CRM software
• An interest in speech, voice, and communications

How to Apply:

If you are interested in the position, please submit a cover letter with your application through Indeed. Please do not reach out through any other means except the Indeed application. We want to be sensitive to your time and recognize that submitting job-specific cover letters can be involved. Feel free to simply add 2-3 sentences at the top of your standard letter that describes your interest in this role.

If you are able to create a custom cover letter, weighted consideration will be given.

Lastly, please begin your cover letter with a sentence describing an animal you like (e.g., "I enjoy penguins.") Silly as it sounds, attention to detail is paramount in this position, and beginning your letter with this alerts us to your conscientiousness in reviewing this post.

Note: As a communications company, we prioritize conscientiousness and care in speaking and writing. Only applicants who demonstrate superb written skills (including grammar, spelling, and formatting) in their cover letters and resumes will be considered.

Job Type: Full-time

Salary: $80,000 / year

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday
• On call

Education:

• High school or equivalent (Preferred)

Work Location: Remote

Job Type: Full-time

Pay: $80,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday
• On call

People with a criminal record are encouraged to apply

Work Location: Remote