Administrative Coordinator

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.
Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.
Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936.
We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!
Closing Date: February 5th, 2024, or upon receipt of 50 applicant submissions
Administrative Coordinator
Community Support Program (CSP) - BHS
Hourly Range: $26.08 - $39.12
Job Summary: This Administrative Coordinator will manage ongoing services funded by Community Access to Recovery Services (CARS) to assure that appropriate and quality care is provided to the consumer. This role will also review provider service authorization requests and justifications for clinical pertinence and/or recommend alternate plans of care. The Administrative coordinator is responsible of conducting quality audits and providing technical assistance to the CSP provider network.
Job Duties:

• Conduct a review of service authorization requests, including initial, continuation, transfer, and discharge. Review health record documentation to discern if authorization should be approved or denied.
• Collaborate with contracted providers to ensure their clinical, technical, and programmatic needs are met. Provide training and phone support as needed.
• Develop, coordinate, and participate in measures to monitor quality services provided by the CARS community-based programs, including audits and review of documentation to match Medicaid requirements.
• Assist program leadership in organizing, attending, and running provider meetings held on a routine and ad hoc basis for programmatic oversight, collaboration, and training.
• Provide telephonic and walk-in support to clients and/or natural supports who are in the program or seeking to be in the program. Attend clinical staffing as needed as well as meetings with other system partners who may also be serving our client base.
• Partner with programmatic leadership to participate in Utilization Management/Utilization Review activities to ensure clients are receiving the right level of care, for the right amount of time, and are referred to other services and/or discharged as needed.
• Perform other duties as assigned.

Minimum Education and Experience Qualifications:

• Current resident of the State of Wisconsin.
• Must possess a bachelor’s degree.
• At least three (3) years of recent experience providing prevention services for mental health and/or or substance abuse disorders is required.

Knowledge, Skills and Abilities: Knowledge of federal, state, and county regulations in relation to the provision of behavioral health services; understanding of supportive services such as Community Support Programs, Targeted Case Management, Comprehensive Community Services, and substance abuse treatment programs. Oral and written communication skills; report writing skills; analytical skills; organizational skills; detail oriented; ability to work effectively and harmoniously with staff, clients, community organizations, and the public. Passion for collaboration with clients and providers; enjoy working independently and part of a team.
NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.
APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION
Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Health insurance