Address
Form of workThe American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C. and Chicago.
We are currently seeking an Administrative Coordinator for our downtown Chicago office. This position is a hybrid role (three days in the office, two days working remote).Starting base salary = $45,000 - $56,000 (commensurate with related experience).The Administrative Coordinator coordinates and executes operational and education activities and projects to support the Association for the Health Care Environment (AHE). This position supports AHE operations and executive management team.
Provides primary administrative and customer service support for various education platforms including subscriptions and renewals, online, virtual, hybrid, and in-person education activities. Prepares invoices and tracks payments, resolving issues, including outreach to collect on past due invoices; prepares related reports. Supports AHE management with financials including supporting the budget process and forecasting.
Coordinates and oversees project plans as needed:Serves as the primary AHE coordinator for member/customer service inquiries related to AHE's educational programing and platforms. Sets up subscriptions, enrolls learners in Association Management System (AMS)and the Learning Management System (LMS) trouble-shoots and resolves platform access problems. Makes recommendations to the centralized Web team for FAQs to minimize call and email volume.
Provides phone coverage by responding to Tier 2 calls from the AHA Member Call Center, voicemail, and emails as well as staff meeting coordination.Provides project specific information to members, constituents, trainers, faculty/speakers, and other identified stakeholders as needed.Provides administrative support to the Sr Specialist Education and the Education Specialist for annual conference education and Signature programs, as well as for all programmatic speakers, faculty, and trainers. Coordinates education related communications and documentation processes including but not limited to Continuing Education forms and invoices, A/V request forms, evaluations.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program. #LI-Hybrid
