Administrative Assistant/Intake Coordinator

high-energyWe are looking for Intake/Scheduling Coordinator

Zion Restoration Counseling Services is an established and collaborative private mental health clinic based in Fairfax, VA. We are looking for a high-energy, organized, and detail-oriented individual that works effectivelt in a busy office environment.

Successful candidates must have a sales background with experience in excellent customer service skills and a track record in building relationship with clients.

Strong communication and written skills, intermediate administrative experience, and ability to effectively multi-task and meet weekly task deadlines.Strong communication and written skills, intermediate administrative experience, ability to effectively multi task and meet weekly task deadlines.

• In Office Schedule : Tuesdays 10-6, Wednesdays 10-6, and Fridays 10-6

Responsibilities include:

• Daily answering phone calls and responding to emails
• Scheduling clients and entering information into EHR system
• Providing exceptional customer service by promoting our clinical services.
• Collaborating with other administrative staff to streamline processes as needed.
• Assisting with design of back-office systems, file organization, SOPs, and other administrative supports.
• Managing accounts and information in all platforms provided and required.
• Prioritizing workload daily while delivering high quality results and meet performance targets
• Exuding professional energy and interpersonal engagement while providing positive experiences to clients and co-workers.
• Assisting in marketing our brand online and at events; locating and coordinating community events; and attending events occasionally.
• Attending meetings, training courses, and other learning and development opportunities as made available and/or required.

This job would be amazing for you if you:

• Energetic and outgoing
• Able to promote services
• Have a background in sales or other strong customer related field
• Enjoy working independently AND in a team environment.
• Enjoy learning new things.
• Are a self-starter and problem solver.
• See challenges as opportunities
• Have a positive attitude and will always take initiative in your role.
• Have intermediate tech-based skills and knowledge (Word, Excel, Google Suite, Canva)
• Have strong communication, creativity, and writing skills.

Qualifications

• Degree in Business Administration, Human Resources, or other related program (preferred); HS Diploma (required)
• 2+ years experience in sales and adminstration support, private practice, or similar office management roles (preferred)

Who We Are:

We are a team of diverse mental health professionals on a mission to provide high-quality care to our clients. We value learning and strive to sharpen our knowledge and skills to provide evidence-based treatments to help our clients find healing and hope and move toward wholeness.

What We Believe:

• Humility with Confidence is Key (We pass on the ego to recognize that we are better together than alone. We realize that each team member has a part to play in the success of our clients and the success of the business)
• Getting Things Done Equals Collaboration and Accountability
• Keep a Thirst for Knowledge(A burning desire to learn and to grow both personally and professionally)
• Being Helpful/Positive is a Must (always have a can-do attitude and be solution-focused)
• Impact, Community, and Client Engagement Are Our Super Powers (promote services to increase client engagement and increase visibility in the community. Find ways to get involved)

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 21 per week

Application Question(s):

• Do you live within 35 miles of the office location?
• Do you have previous experience in promoting services or products?
• Are you confident in managing/addressing conflict with clients?
• Do you have previous admin experience?

Experience:

• Sales: 1 year (Preferred)

Work Location: In person