Administrative Assistant

We are seeking an outgoing, detail-oriented, efficient person to join our amazing Admin Team in providing front desk support to our Psychotherapy practice. The ideal candidate will be adept at prioritizing, multi-tasking and have a positive attitude. This Candidate will also be willing to learn and grow with us!

Pay: $20 per hour

Shifts will be: Two shifts available Monday throuugh Friday. The first shift is 8 AM - 2 PM; teh second shift is 2 PM to 8 PM. There is one shift Saturday and Sunday ffrom 9 AM - 4 PM.

This role will report to Dr. Elizabeth Polinsky

About Us

Elizabeth Polinsky Counseling is a virtual practice located in Virginia Beach, Virginia. We will be opening a brick-and-mortar location in the near future. We are a private pay practice that specializes in providing weekly Emotionally Focused Therapy to Military and Veteran families.

Our Misson:

Elizabeth Polinsky Counseling seeks to provide the highest quality relationship counseling and supervision services to clients in order to help them improve their relationships. We strive to build meaningful relationships with the same authenticity, care, and respect that we help couples and families create in their relationships.

Our Vision

• To provide a container for relational healing where individuals, couples, and families can experience a healthy balance between individual and relational needs.
• To provide a work atmosphere focused on relational and experiential learning so therapists can continue their journey of personal and professional growth.

Our Core Values

• Authenticity
• Empathic Attunement
• Personal Responsibility
• Excellence
• Personal Growth and Development
• Cultural Humility

To succeed in this role …..

You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others as you will be communicating with our clients.

Qualifications

• 2-3 years of experience in Client Care and Customer Service (preferably in a medical office at the front desk)
• Psychology undergraduate students and graduates are welcome!

Responsibilities

• Supporting counselors and therapists with client bookings, payments, administrating intake & consent forms, etc.
• Client support: welcoming clients to the office, answering client calls and emails, processing payments at the end of sessions
• Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)
• Maintenance of office area, office supplies, and clinical files

Skills & Attributes of our ideal candidate….

• Dynamic, self-motivated individual with the ability to work independently, proactively and well under pressure
• Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients
• Confidence to share ideas and constructive criticism to help us grow
• Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
• Tech savvy (we are mostly paper-less and everything is online)
• An appetite for innovation and simplicity who is highly process oriented
• Working autonomously comes easy to you but you also love collaborating with a talented team
• Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, Windows in a work environment
• Knowledge of Jane App scheduling software is an asset

Application Process:

In addition to submitting a resume and cover letter:

• Please complete the Big 5 personality test (https://www.123test.com/personality-test/) and share your results during the hiring process.

We thank all applicants for their interests: Only those under consideration will be contacted.

For more info on our practice, check out our website: www.ElizabethPolinskyCounseling.com

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: No less than 15 per week

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Morning shift

Ability to Relocate:

• Virginia Beach, VA: Relocate before starting work (Required)

Work Location: In person