Administrative Assistant (Part-Time)

Summary:

Provide administrative support to the residential substance abuse treatment program. Duties include general clerical, receptionist and various assigned duties and projects. Project a professional company image through in-person and phone interaction. Outpatient Services Coordinator.

Qualifications:

High School or equivalent. Two years front office experience. Pleasant phone voice. Bilingual Spanish helpful. Phone assessment skills. Computer literate in Microsoft Office programs. Valid California Driver’s License and evidence of insurance coverage; current CPR and First Aid certificates. Professional appearance and pleasant mannerism. Must pass criminal background check.

Duties and responsibilities may include:

· Greet customers/associates.

· Answer telephones.

· Maintain hard copy and electronic filing systems.

· Prepare correspondence.

· Process mail.

· Sign for packages.

· Collect fee payments for services.

· Monthly reports for DATAR, TB and PSR.

· Schedule screening and intake interviews.

· Outreach and problem solving.

· Coordinate chart review(s) with medical director.

· Coordinate community service work.

· Clean and vacuum offices and common areas daily.

· Run errands and order office supplies.

· All other duties deemed necessary and appropriate by the management.

· Maintain compassion, empathy, and professionalism toward clients; their family members and/or significant others at all times.

· Maintain a positive and supportive attitude.

· Attend all required agency staff and training meetings.

· Adhere to policies and procedures regarding absences and tardiness.

· Ensure the highest level of service is provided to the people we serve.

· Maintain client confidentiality in compliance with federal guidelines, including HIPAA regulations.

· Adhere to staff Codes of Ethics and Conduct.

· Adhere to policies and procedures set forth for agency and accounting department.

· Adhere to safety and housekeeping standards established by IVRS.

· Must have knowledge of federal, state and local laws, rules, regulations and standards governing all services provided by IVRS

Essential Job Functions:

· Must be physically able to operate a variety of equipment including computers, copiers, calculators and fax machines.

· Must be able to prepare correspondence.

· Must be able to deal with people beyond giving and receiving instructions.

· Must be able to record and deliver information, to explain procedures, to follow oral and written instructions.

· Must be able to communicate effectively.

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 20 per week

Benefits:

• Employee assistance program

Schedule:

• 10 hour shift
• Day shift
• Every weekend

Application Question(s):

• Are you familiar with Substance Use Treatment?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Ability to Relocate:

• San Bernardino, CA 92410: Relocate before starting work (Required)

Work Location: In person