PRINCIPAL PURPOSE OF JOB:
SCOPE OF RESPONSIBILITY:
ESSENTIAL JOB FUNCTIONS:
- Performs a wide variety of typing assignments.
- Interaction with KSU students, UB high school students, employees, and vendors.
- Maintain front office operations, telephone calls, emails, and mail.
- Create and distribute correspondence, reports, and other documents.
- Creating and maintaining frequent publications such as; flyers, brochures, newsletters, and other documents.
- Maintains files and records.
- Process purchasing paperwork, travel, personnel, and check requests for students, guests, or speakers.
- Perform other duties as assigned.
OTHER DUTIES: Perform other duties as assigned.
QUALIFICATIONS:
KNOWLEDGE, SKILLS, and ABILITIES:
- Handling office tasks, such as filling, generating reports, setting up for meetings, and ordering supplies
- Providing real-time scheduling support by booking appointments and preventing conflicts
- Make travel arrangements, such as booking flights, and cars, and making hotel reservations.
- Screen and route phone calls to the appropriate party
- Greet and assist visitors
- Maintain polite and professional communication via phone, e-mail, and mail.
- Anticipate the needs of others to ensure a seamless and positive experience
- Manage tour scheduling, confirmation, and calendar
- Manage admissions email account
- Ability to coordinate multiple responsibilities simultaneously and efficiently while meeting required deadlines.
- Ability to work a flexible schedule to accommodate weekend and evening hours as needed.
- Must possess excellent customer service, written and oral communication, and organizational and interpersonal skills.
- Proficient knowledge of Microsoft Office programs, customer management systems, and campus management systems.
- Knowledge of all corporate, state, and federal regulations and policies applicable to the position.
- Ability to function efficiently in a stressful work environment.
- Must be able to sit and stand for extended periods of time.
- Must be able to hear and speak well enough to communicate with students, parents, and staff face-to-face and via telephone contact.
SUPERVISORY RESPONSIBILITY: This position does not have any supervisory responsibility.
PHYSICAL REQUIREMENTS:
- Work is normally performed in a typical office environment.
- No or very limited physical effort is required.
- No or very limited exposure to physical risk.
Internal Candidates are Encouraged to Apply
Applicants must be authorized to work for any employer in the United States. At this time, Kentucky State University is unable to sponsor or take over sponsorship of an employment visa
KENTUCKY STATE UNVERSITY is an Equal Opportunity Employer