Administrative Assistant I

Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:

The World Trade Center Health Program at the Mount Sinai Clinical Center of Excellence offers high-quality, compassionate healthcare to those directly affected by the September 11th terrorist attacks. Services include medical monitoring and treatment and mental health services for eligible 9/11 responders.

The Administrative Assistant I provides administrative support services for the World Trade Center Mental Health Program.

*Responsibilities

• Screens and schedules patient appointments, schedule referrals of special testing or doctors’ visits, and keep record of patient billing for submission.
• Serves as an intermediary between supervisor and other departmental staff by transmitting written and oral requests, messages and instructions.
• May prepare minutes of meetings, agendas, correspondence, tables and other documents and transcribes dictation as needed.
• Screens and prioritizes all incoming mail for needed action and follow up.
• Prepares incoming and outgoing mail for distribution.
• Distributes incoming mail requiring attention to appropriate individual(s).
• Delivers outgoing mail to the mailroom or a mailbox.
• Provides front-end coverage as needed either at WTC MH monitoring or treatment location.
• Screens telephone calls, answers routine inquiries or refers caller to the appropriate individual for response.
• Monitors and updates schedules and available databases with visit status, visit status reminders and follow-up appointments.
• Maintains patient files in electronic medical records system.
• Enters data from questionnaires completed by patients to an internal database.
• Scans and uploads copies of questionnaires completed by patients to an internal database or electronic medical records system.
• Performs data entry QA.
• Performs other related duties as assigned.

*Qualifications

• Associates Degree in Secretarial Science or related field, or HS/GED plus two years of related experience (Bachelors Degree preferred).
• 2-3 years administrative or medical office experience required
• Experience working in a mental health practice is preferable

Job Type: Full-time

Pay: $21.25 - $34.28 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person