We are looking for an Administrative and Accounting Specialist to manage our front desk on a daily basis and to perform a variety of Administrative and clerical tasks.
As an Administrative and Accounting Specialist, you will be the first point of contact for our company. Duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.
Your primary responsibility is to make sure all customers are being serviced with a high-level service and all transactions are recorded timely and accurately. Besides helping customers and registering orders, the Administrative and Accounting Specialist will be in charge of office support and other ad-hoc duties.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Provide all-round office support (vacation schedule, mail, phone etc.)
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in-person and via phone/email
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Take care of customer requests and answer any questions
- Enter sales orders based on customer calls, walk-ins or information received from sales managers
- Maintain price list of all products for the sales managers
- Create picking lists for the warehouse
- Prepare orders for walk-in customers (including picking items from our warehouse)
- Track order status and proactively inform sales managers and customers if necessary
- Create invoices for all orders shipped on that day and send out to the customers
- Record customer payments in ERP system (check, wire & credit card); assist with daily deposits, cash receipts, and bank runs
- Assist with daily billing
- Set up new customer accounts and ensure customer records are maintained properly and remain up-to-date
- Manage Accounts Receivable (follow-up on overdue invoices)
- Assist in food safety compliance
- Provide suggestions for process improvements
- Be flexible to take on any other task as required (including filing documents, helping out in the warehouse, and possibly using forklift after receiving necessary training)
Skills
- Proven work experience as a Receptionist, Office Administrator/Manager, Accounts Receivable Associate, Front Office Representative or similar role
- High school degree; additional certifications related to office management or finance/accounting are a plus
- Preferably knowledge and experience of a trading business
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills in English (Spanish is a plus)
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Accurate and resolute
- Flexible to take on new tasks
- Not afraid of change
- Ability to switch between different projects (and people)
- Stress-resistant
- Ability to act tactfully
- Able and/or willing to use forklift (training can be provided)
Profile NNZ
NNZ is a multinational company that provides a wide range of packaging solutions to clients in the fresh produce and industrial sectors. The organization is an independent family business that was incorporated in 1922. The company has nearly 250 employees and 24 sites in 18 countries. NNZ also has close alliances with partners in another 40 countries.
NNZ's head office is situated in the Netherlands. Each country has its own legal entity, with independent processes and business operations. NNZ North America consists of four office locations, two in the United States and two in Canada.
In the US, NNZ Inc. has 2 offices; one in Lawrenceville, GA and one in Las Cruces, NM from where we serve the entire US market. For this position you will be located in the Las Cruces office.
www.nnz.com
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Las Cruces, NM (Required)
Ability to Relocate:
- Las Cruces, NM: Relocate before starting work (Required)
Work Location: In person