Internal Communications Specialist

Position Title: Internal Communications Specialist

REPORTS TO: SVP Marketing & Community

SUPERVISES: N/A

JOB STATUS: Non-Exempt

JOB GRADE 9: $20.77 to $25.97 Targeted Hourly Rate

JOB SUMMARY:

The Internal Communications Specialist will support effective and seamless communication within the organization to promote transparency, engagement, and alignment among employees and leadership. Assists with administrative tasks to ensure efficient operations. The role involves a mix of Internal Communications, administrative duties, project coordination, and the individual is a skilled storyteller with strong interpersonal skills and a passion for creating engaging content.

All employees of State Employees Credit Union are proactive, result driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management.

Duties/Responsibilities:

• In partnership with the SVP of Marketing & Communications, develop and execute the credit union's Internal Communications strategy.
• Assist in creating and distributing internal newsletters, memos, and announcements.
• Work in close partnership with leadership to execute communication initiatives from concept to delivery.
• Align messaging with State ECU's vision, mission, culture, and market positioning.
• Coordinate internal meetings and webinars, including setup and logistics.
• Support the administration, creation, and updating of company intranet content.
• Write and tailor content for specific audiences and with an understanding of messaging, positioning, and stakeholder needs.
• Assist in monitoring and analyzing metrics related to Internal Communications channels.
• Manage calendars, schedule meetings, and handle travel arrangements for assignments.
• Prepare presentations and reports for a wide range of audiences, projects, and other communications campaigns.
• Maintain organized digital and physical files and records.
• Assist in the planning and execution of internal events.
• Coordinate with various departments for internal initiatives, including employee engagement and employee communication campaigns.
• Track project timelines and deliverables. +
• Perform other duties as assigned.

Required Skills/Abilities:

• Ability to produce clear, concise, and compelling content for a variety of audiences and platforms.
• Ability to develop effective Internal Communications to ensure employees are informed, engaged, and motivated.
• Highly skilled across multiple applications in the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.).
• Experienced with Intranet, content management, and related web authoring tools.
• Excellent written and verbal communication skills, including strong interpersonal abilities.
• Some experience in project management, planning, and similar.
• Strong ability to multitask, prioritize, and manage competing priorities.
• Strong attention to detail and organization.
• Ability to work cooperatively with different departments and partners to achieve organizational communication goals.
• Ability to receive constructive feedback and use it to improve future communications.
• Job Related Travel - As required.

Education/Experience:

• Education or experience equivalent to a bachelor's degree in communications, Business Administration, or related field, in addition to 1-2 years of experience in Internal Communications, administration, or similar.

General Requirements:

Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:

• Work in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
• Adhere to policy on Drug Free Workplace.
• Comply with company policies and procedures and local, state and federal regulations.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Some standing, walking, kneeling, stooping, bending and lifting.
• Must be able to lift up to 15 pounds at times.
• Must be able to access and navigate each department at the organization's facilities.

State Employees Credit Union offers a highly competitive benefits package

Applications must be received by Human Resources

State Employees Credit Union of New Mexico is an Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.