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Form of workJob Description: Minimum Qualifications & Experience: 1 year experience in medical clinic setting; Bi-lingual Preferred (English and, Spanish or Armenian). Armenian Highly Preferred.
Below are some criteria that I am looking for in a medical front office candidate:
Knowledge of patient registration in EMR (EPIC is a plus)
Skilled in prepping future patient visits by reviewing patient demographics and medical administrative forms such as consents, privacy/HIPAA forms, etc.
Skilled in verifying eligibility through health insurance website, phone calls, medical group portals, etc.
Knowledgeable in medical groups/IPA authorization submissions
Excellent in following up outstanding items
Skilled in scheduling patients with multi physicians
Skilled in reviewing patient co-pay and obtaining copayment from patients
Check incoming / outgoing faxes and distribute to clinical staff members accordingly
Skilled in reviewing physician orders in EMR and coordinating patient scheduling in other departments
Verifying patient demographics and update information in EMR at each visit
Experienced in documenting outgoing/incoming phone calls in EMR
Excellent in customer service
Greet visitors entering the organization and direct them to the correct destination.
Excellent verbal and written communication skills
Excellent interpersonal skills.
Demonstrated written and verbal communication skills
Ability to plan and carry out responsibilities with supervision.
Knowledge of telehealth and signing up patients onto patient portal
Skilled in answering in-basket messages via EMR in a timely manner
Knowledgeable in Managed Care insurances
Minimum Education: High School
Location (If remote, list as so): *** Glendale Eulalia
222 W. Eulalia St., Suite 100-B, Glendale, CA 91204
Schedule: Monday - Friday / 8 am to 5 pm
FTE Conversion/Extension possibility? Depends on performance
Interview Type (phone, Teams, in-person, etc.): In-person or virtual (Teams)
Any other information you'd like suppliers to know: See language preference above.
Position Comments: Suppliers: Please note the language preferences on this role. Fluency in Armenian is heavily preferred. Candidates with this experience will take preference and will be sent to the manager first. Only in the event that we are unable to find any candidates with this language fluency will we consider candidates without it.
Please ensure language skills are clearly outlined on the resume.
