Admin Assistant/Receptionist

A Little Bit About LabtronX:

Past and Present; LabtronX helps keep water clean and safe by calibrating the equipment that the industry uses every day. 40 years ago, LabtronX was a service company focused on general lab equipment repair, working for a diversity of industries on a wide variety of equipment. Through a focus on the water industry, we were able not only to solve problems, but to become the solution. Now, hundreds of water facilities rely on LabtronX to provide the services needed to maintain their critical equipment.

As we continue to grow, so do our needs. Below you will find a description of some but not all of the responsibilities and tasks that this role will fulfill. As a small company our employees wear many hats and the daily tasks will vary along with that.

Job Brief: You will work hand in hand with your direct supervisor while you learn the processes to complete your job responsibilities. They will help you plan and prioritize goals along the way. Your overall goal will be twofold. First, to become proficient in assisting with the office manager with day to day varying tasks and assisting accounting with AR/AP responsibilities. Second, you will also be helping to minimize interruptions for other employees by greeting customers and answering phone calls. This second goal will help our employees stay productive and be able to better schedule their daily workflows.

Job Responsibilities Include but Not Limited toHelp greet customers as they visit or call LabtronX. Be the friendly person that begins the process of solving our customer’s problems.

Schedule and Coordinate conferences, association meetings, and QC audits for the management team.

Assist in team building planning for various events including team outings, team luncheons, and special occasions.

Working with the office manager on outreach to our customers through social media.

Working with QC on various documentation and keeping those records current.

Assisting the office manager with other daily office tasks including but not limited to: ordering uniforms, coordinating with cleaning service, etc

Assist Accounting with AP/AR including: printing and stuffing invoices, following up with customers for PO's following up on the aging list, entering vendor bills.

Hours are M-F 730am-4pm

Skills, Abilities, and Knowledge Requirements: Proven experience as an office administrator, office assistant or relevant role

Outstanding communication and interpersonal abilities

Excellent organizational and leadership skills

Excellent knowledge of Microsoft Suites or Google Workplace

Excellent Teamwork – Ability to contribute and be flexible with office support especially during busy times.

You Will Learn

General office operations: NetSuite, a cloud-based computing service used to manage business financials, operations, and customer relations. A diversity of Google online products for office Customer communication skills, Online credit card processing, Basic water industry theory and operations, Ability to identify water quality equipment and their use, Limited filing and printing, Quality control systems and standards, when assisting QC.

Our Team and Culture: We care. We have rejected a competitive work environment where individuals vie for position and recognition. We succeed and fail together. Our successes are shared across the team and we use our failures as opportunities to grow. We expect to laugh every day and often share family time with the people we work with. Days at the lake, running races, bowling, going to the Predators games together, etc., are all company occasions to realize why we do this work together.

Why We Do It: Our work is valuable. We contribute a great deal to assuring the quality of water for millions of individuals. The industry looks to LabtronX as experts. We contribute to the way regulations and certifications are written and enforced. We listen, analyze, and adapt to become something more than we are now, to provide better experiences for our customers and employees. We don’t want to just solve problems… we want to be the solution.

Finding the Fit: Are you the person we are looking for? More than just a list of skills, abilities, and knowledge, we are looking for an individual that fits the team. We believe we are looking for individuals with certain values and qualities.

Our future team member:has integrity, not just to be honest and accept responsibility for one’s actions, but to use a set of principles to help make choices in changing or unfamiliar situations.

Believes in the value of a job well done and obtaining results, not just finishing tasks.

Values accuracy, and knows that a lot of small things contribute to the end result.

Uses and looks for systemic thinking and logic – how it is applied and how to use it to create a satisfying conclusion.

Driven to become an expert, a leader, a teacher.

Values knowledge and has the desire to ask “why.” values personal growth, understanding that no individual is complete, but constantly a work in progress.

Cares about people with a sense of empathy for individuals of diverse backgrounds and experiences.

Can listen.

Is not afraid of change.

Would rather go to a solitaire tournament than show up anywhere in a Blackhawks' jersey.

Will definitely be seeing the new Star Wars movie.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• How many years of advanced Microsoft office experience do you have?

Education:

• High school or equivalent (Required)

Experience:

• Office work: 2 years (Required)

Work Location: In person