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SalaryOur Accolades.
Four Seasons is proud to have been named one of Modern Healthcare’s Best Places to Work, and to have been Living Wage Certified in Western North Carolina. Our approach to providing not only excellent care to our patients and families, but also providing the same heartfelt care and commitment to our employees, leads us to be recognized as not only a leader in hospice and palliative care, but also a beacon of excellence as an employer in Western North Carolina.
Our Benefits.
Four Seasons offers an excellent benefits package for both full time and part time eligible employees, which may include:
- Competitive Salaries, Reviewed Annually
- Annual Operational Performance Bonus Opportunities
- $0 Employee Premiums on Medical Insurance
- Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care
- Medical & Dental Insurance Benefits First of the Month after Hire
- 403B Retirement Plan with Employer Match
- Generous Paid Time Off Package- 20-29 Days of PTO Per Year
- Up to 6 Paid Holidays
- Employer Paid STD, LTD, & Life Insurance
- Employer Paid Teletherapy & Telemedicine Coverage
- Health & Dependent Care Flexible Spending Accounts
- A Robust Employee Wellness Program
- Up to $3k in Tuition Reimbursement Each Year
Reports To: Admin Team Leader
Status: Non-Exempt (Hourly)
FT, PT, PRN: Part Time with PTO benefits
Shift: 20 hours per week; Monday - Friday 8AM-2:30PM
Location: Flat Rock, NC - Greatrex Main Office
Pay Rate: $17 - $20 per hour
Position Summary:
Supports Four Seasons by providing a variety of administrative functions to support the Administration and Support Services Departments. This role will partner with Professional Development and Employee Solutions to serve as a resource for leaders and staff to utilize Relias to its fullest extent. The Administrative Assistant will also provide primary support to the Clinical AAs and billing through the completion of Outside Service claims on a weekly basis.
Essential Duties & Responsibilities:
- Work to achieve performance goals, pursue progress toward my learning plan (MLP) and demonstrate Four Seasons values and competencies.
- Provide day-to-day support for Relias, including training and on-going troubleshooting issues with staff and leaders
- Collaborate with internal teams to automate and streamline Relias data collection and processes.
- Deliver requested reports and transcripts to leaders in a timely manner.
- Monitor and update the Health Physical Requirements folders on clinical staff to ensure current licensing and documentation are available to maintain files as TJC survey ready.
- Provide lead/or back up support for the First Impressions Administrator to include greeting visitors and callers in a friendly, professional manner to connect those individuals with the appropriate staff person or services that best meets their needs.
- Processing incoming mail, checks, invoices, and packages received while providing support to the First Impressions Administrator.
- Process weekly Outside Claims for all regions in a timely, accurate and efficient manner.
- Schedule/coordinate meetings and appointments, obtaining needed paperwork, onboarding tasks including reference checks when needed
Knowledge, Skills & Abilities:
Knowledge of HIPAA privacy policies
Excellent organization skills
Proficient in MS Office: Outlook, Word, Excel, etc.
Excellent written, oral, and collaborative communication skills
Excellent interpersonal skills
Excellent attention to detail and accuracy in a fast-paced environment
Ability to work independently with minimum supervision
Ability to work under pressure to meet deadlines
Ability to coordinate and follow through on projects
Ability to take initiative and utilize innovative techniques
Ability to work flexible hours, if needed
Ability to interact with various departments throughout the organization
Ability to participate as a team player
Ability to plan, prioritize and coordinate daily tasks
Minimum Qualifications:
Education:
- High School Diploma/GED required
Experience:
- Minimum 2 years’ experience as an administrative assistant in a healthcare setting
- Demonstrated proficient computer skills with MS Office products
- Demonstrated excellent customer service and communication skills
Licensures & Certifications: (if applicable)
- Valid driver’s license and proof of automobile insurance
Intent & Function:
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.
JOB DESCRIPTIONS ARE NOT INTENDED AS AND DO NOT CREATE EMPLOYMENT CONTRACTS. THE ORGANIZATION MAINTAINS ITS STATUS AS AN AT-WILL EMPLOYER.
Other duties:
- Assist departments with ongoing needs and/or special projects, including distribution of information, data entry, filing, and research.
- Assist in drafting forms, printing, and copying information for distribution.
- Receive, send, and distribute faxes, emails, and telephone calls.
- Maintains confidentiality of all agency and personnel matters.
- Participates in special projects and performs other duties as assigned.
- Provide office support functions including word processing, filing, composing business documents, reception, gathering and compiling data, and balancing and coordinating a workload for multiple projects while meeting deadlines.
- Other duties as assigned.
